BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Lost my sim card, need a new one.
can i get my old number onto my new sim? cannot log into my old account because of phone verification and sim card id damaged. its a nightmare. any help will be much appreciated
My current smart card expires 19th Feb. Will you automatically take the monthly cost and how much is it?
Card expires 19th February do you take money automatically and how much is it?
Hi is smarty got serious account problems when you port in a number the port completes but dashboard shows account is closed sim half working no help from smarty just **bleep** excuses
I have a IPhone and a relative has an I phone. She had problems with her phone and had to get it reset and a new sim from her provider. I used to get calls from her which her phone had ben dialling when she had the fault. On my phone now I cannot ...
How do I remove a payment option?
I'm transferring my Smarty sim to new S23, and it's asking if sim is from US, Germany or Sweden ??
I quite like the three coverage map because you can zoom out quite far on 5G mode, and see how the roll out is progressing country-wide.On the old forum, I suggested adding the coverage checker to the SMARTY app, and I noticed this was added not long...
Hi i have just put a smarty sim in a Samsung Galaxy Note 20 Ultra that Supports 5G but in My coverage it is only showing 4G
I’m currently having to work from Spain as my dad is unwell. I’ve been using my mobile to make calls from WiFi not data but today it won’t allow me to call Ebglish mobile numbers?
I joined a week or so ago, and have had almost no data connection at all in that time - there has been an occasional foray into 3G connectivity, but it usually lasts a matter of minutes before disappearing again.I've tried the network status check, a...
Yesterday I rang a landline today it says I don’t have access to this service? What to do?
Why can I not send messages to numbers such as this, on the rare occasion I have tried to entrée completions which require sending a text message, the message always fails to sendi have tried following instructions which suggest keying in a code and ...
I've been using a HUAWEI B535-232 router with a Smarty SIM for my sole home broadband for about six months (cost £80 on eBay)It's generally working well with not much buffering.The router is not 5G.I'm wondering if it's worth upgrading the router and...
I'm looking for a budget Android phone, just as a backup phone, that works with 5G on Smarty and supports GooglePay (maybe they all do?).Any suggestions or preferences?
Switched to smarty transfered my number but still showing old number when phone contacts how do I edit it on galaxy a53 thanks
I would just like to say hello to everyone in the smarty community.Hi guys n gals
My wife contract sim plan unlimited is ending on the 19 Feb 2023, with Virgin mobile, and I would like to see you pricesI have a account with you
