BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
For the last 3 weeks I have been commuting to see my best friend who as been dying in hospital and trying to communicate about her its been impossible anywhere I go there is no data I haven't used any data because Smarty have obviously stopped me fr...
I have 2 Smarty accounts, one card is used in my non-5g phone and I get over 100mbs downloads. The other card I have in a 5g enabled pocket wifi. If I connect my phone to the pocket wifi, my download speed is only 6mbs. Anyone have any idea why? At t...
Hi I’ve recently moved on to smarty and put my pac code in to keep my old number. I’ve put the pac code in but my number hasn’t transferred over.
On the 30th March I purchased a 4G plan and paid the £5 subscription, on the 31st March Smarty took an extra £2 out of my bank account in two separate £1 does anyone know what this extra amount is ?? Smarty do not answer my Question!!
How do I enter competition with having bought extra credit to do so and message not sending?? Help please
I purchased a 4G plan on the 30th March at a cost of £5 on the 31st March Smarty took an extra £2 out of my bank account does anyone know what this extra payment is for ?? Smarty are not giving me an answer!!
Hello, I signed up to SMARTY today (longtime looker, first time jumper) and used Apple Pay to purchase my plan (30GB for £10 with extra 30GB for 12 months). When I look at my account online or in the app it says that I don't have a payment method se...
Hi, I initiated the transfer of my previous number to Smarty earlier today which was accepted and confirmed, with a completion date of 06/04/2023. I’ve just logged into my account to find that they’ve moved the completion date to 11/04/2023. Is this ...
My partner is also joining Smarty but when he’s entered his PAC code and number he wants to transfer it comes up [Object Object] when he presses submit. And nothing else happens.
Looking to speak the support team
Hi,Is SMARTY possible to receive SMS when I am outside the UK, for example Japan?
I have turned content lock off and still having issues accessing adult content. what do I need to do?
Where do I find the network security key to connect my dongle to my laptop
Thank you Rahul for your help. It was a simple case of reinserting my SIM but the person I spoke to yesterday didn’t think to ask me to do this. So thanks again Rahul
Hi, My old number should have been transferred to Smarty by end of 4th April.As yet have received no notification email from Smarty and it still has not been transferredNick
Best way to use Smarty in Guernsey
Hi, I have a fair phone 4, I have tried to follow the instructions to set it up for use abroad but my APN is called 'smarty' not '3' as in the android set up guide, and I cannot edit anything in the APN. I have tried creating a new one called 3 with...
