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No service and told lies by smarty Rubbish!
Im sick to death of trying to tell the idiots at smarty that i have no service, and getting back lies, such as telling me I've renewed when i had, th3n no service in my area, when the smarty system ...
havenoservice
06-05-2026
2Views
0likes
1Comment
Not receiving 2FA texts after porting
Hello! 2 weeks ago I have decided to give SMARTY a try and ported my old phone number from Vectone. Since then I can only make and receive phone calls, but can't send or receive SMS text messages. Af...
Solved
xYorYx
06-05-2026
Customer Support
Network
Porting
SMS
Text
6.7KViews
0likes
10Comments
New PUK code please
Need a PUK code please. Thanks and regards Tony
AntonyHo_563608
06-05-2026
3Views
0likes
1Comment
Looking for better coverage? Poor signal?
I live in Bath Spa, and have been on Smarty since 9/2025. For a good signal and enjoyable network experience, it is worth here especially to know a few things. As previously I was with O2 for a few y...
DamianO_3706089
06-05-2026
5G
Call Issues
coverage
signal
signal strength
11Views
1like
0Comments
Not receiving verification codes since porting my number over to Smarty from O2
Since moving to Smarty I am unable to recieve verification codes, making critical life admin impossible. I’ve been given so much advice, much of it contradicting and still waiting for an update from ...
Frances_4112294
05-05-2026
8Views
0likes
0Comments
Significant delay in voice calling - both on wifi and without.
Hi everyone, I am quite new to Smarty and have an issue with voice calling - Calls connect with no problem but there is a significant delay in the other person hearing me. Sometimes this delay is su...
PhilRig
05-05-2026
14KViews
1like
29Comments
I would like to thank Smarty and their colleague Ritesh
I've have just had the most amazing experience with Ritesh (a Smarty Customer Care Expert). Ritesh was so understanding, helpful and kind and made the communication with Smarty really easy. Smart...
Maripip
05-05-2026
Customer Support
13Views
1like
1Comment
Why can't I phone an NHS Hospital to make appointment?
I'm trying to phone an NHS Hospital for an appointment, but get the message: 'Sorry, you've not been given access to this service'. Help!
PaulConw_118883
05-05-2026
25Views
0likes
2Comments
Answer phone message
How do I remove answer phone greeting message
KevinHop_419528
05-05-2026
12Views
0likes
1Comment
Signal degradation
I've been at my current location for 3.5 years and this week the signal took a huge dive. 4G download from 60mbps to 4mbps. I suspect there's a problem with the cell tower, so my question is can I h...
gingerbeardman
05-05-2026
Network
24Views
0likes
1Comment