BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Why can I not get 4g in Spain
How do I pay my bill directly in dashboard, my automated renewal fail. Thank you.
[UPDATE] Following an issue affecting voice calls yesterday, services have almost returned to normal overnight. We continue to monitor and review all services throughout today to ensure full stability. We kindly ask that you only contact us if your ...
So, I was in Italy for a week last week and I got around 6 days of usage of my Smarty SIM without issue. Without notice, no texts or emails, being sent to me, the data went off and wouldn't reconnect. I tried all the recommended solutions on here but...
Voicemail good morning my voicemail is not working my phone (Iphone8+) rings 5 times when someone is calling then just cuts off without my voicemail jumping in. Please advise me if the problem is a Smarty issue. kim
I can send\receive texts but cannot make or get phone calls .My phone is Realme C21 .4G compat . VoLTE enabled . I left Smarty with same problem in December . Phone worked fin on other network . Rejoined to find same old problems . Any ideas ?
How do I change the SIM card delivery address?
Hi, so on iPhone I go to log in to my WiFi smarty log in page comes up, I log in, it sends a one time passcode to email. If I go to email to get code, WiFi log in page closes so then the loop starts again!how can I get passcode without WiFi log in pa...
Both sims are currently with smartyUnder settings/about phone/slot 1 shows the phone numberslot 2 says unknown.
Just wondering if anyone has had this issue. Recently moved to Smarty from EE now that Wi-Fi calling is available and which is the only option for me on any network at my address. I never use voicemail and found that the default position was that my ...
Hi,I'm considering ordering a data only SIM, as a group owner for use in a phone, but the restrictions on a data only SIM seem a little unclear, if anybody could clear these up, it'd be great:1. The phone wouldn't be able to make calls or text (SMS/M...
I have a samsung s21 plus it's 4 and 5g capable the voLTE is turned on and I still haven't been able to make or receive a call for over 2 days. And just trying to find an answer is driving me mad. If I get sent round in any more circles I'm off to ch...
Been fine with Smarty for months then at some point in the last week I've been unable to make or receive calls. Had this before with a porting issue last year which Smarty kindly fixed.Tried sim in another phone and no change.Samsung s10.
My brother is on Lebara and when I try to call him from Smarty I either get silence or voicemail. Two other members of family and one friend also on Smarty have the same problem calling him. I got him to cancel all call diverts but it made no diffe...
Hi,since the network was down yesterday I still can’t make or receive calls on my iPhone.I s anyone else still experiencing this issue in the Manchester area. Smarty- please sort ASAP! Thanks
I have not been able to make or receive calls since yesterday morning. When I’m not in range of WiFi it says I’ve got 5g but the data doesn’t seem to work. Has anyone else had problems?
I am unable to make or receive voice calls since yesterday. Can via WhatsApp, so must be network The outage with Three yesterday was resolved as it says on SMARTY dashboard. But I still cannot make calls..even to my voicemail.I am in London EN4
I joined Smarty from Vodafone. I ported over my number and all worked ok. Today i updated my payment method and turned on the auto renew. My app now says ACCOUNT CLOSED ? WHY ? I tried to re-join followed all the instructions and it asked for a payme...
