Recent DiscussionsRenewal Data and add on not connecting Hi everyone i I have been with smarty since Sept 2025 and my renewal always rolled over every month with no issues. Yesterday I received an email advising me data was running low so I purchased an a..."cellular network is not available connect to a wireless network to make a call" - Can't make calls! I get this message every time I call, please help! RCS chats stuck on "Connecting" I am trying to set up RCS chats after porting my number from giffgaff It is stuck on Status: Connecting... Trying to verify my number It was working on my temporary number before porting my number ...SolvedLack of Internet connection...Solved I have unlimited data contract but have had issues with connecting to Internet although phone works. Just found a message from smarty giving a different Access Point Name. On my samsung I am able...Do not use SMARTY I tired for months to make SMARTY work, but they make it impossible to resolve anything with a bot customer services team and I've cancelled all contracts we had with them for the family. Please, ...Help with new sim card I ordered an eSIM only to find it’s not compatible with m6 phone. I have put in a SIM card that was sent but now cannot set up as it’s sending text to my old number and I don’t have the old sim and ...I put the wrong address on my order! Hi there, I got the house number wrong when ordering my SIM. Is there a way it can be updated with the right address? Iwatch Ultra eSIM error Hi, just picked up my watch today and thought I’d switch my physical sim to eSIM which was straightforward but having trouble adding it to my watch - any info would be greatly appreciated. thanks ...WIFI Calling Issue I live in a valley with really poor signal strength, since switching to Smarty a couple of years ago I've had really good call quality using WIFI calling until the last week or so, now I'm now gettin...can existing customers get promotional offers Can existing customers get promotional offers so for example if I am on the £7.00 8 GB plan and smarty do a promotion of 120GB for £10.00 as an existing customer can I change to that plan and get the...Solved
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Newest topicsRenewal Data and add on not connecting"cellular network is not available connect to a wireless network to make a call" - Can't make calls!Lack of Internet connection...SolvedHelp with new sim cardI put the wrong address on my order!Iwatch Ultra eSIM error
