BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Connection bars are always fine but data doesn’t work until your train is clear of the station. Feels like there’s a contention going on that puts smarty mobile at the bottom of the list. Even asked other mobile users on the train and they have no da...
Hi everyone good evening!I just brought my old number with me to the Smarty today with the deal of fist 3 months 5quid 40GB after then 10 quid each month,but after activating my sim,try to see change plan spot,there isn’t 8 quid for 50GB plan availab...
Heloo.. my smarty account has been closed.. please i need my older smarty contact No reactivate
Could you please advise the best plan to be on to use my phone in the Caribbean? And will it work out there? Thank you
Hey all, is there any way I can pay my month a few days earlier? My bank is sending me a new card out and my other card use to pay is frozen. I'm due to pay on Monday.New card should have arrived soon after, but my partner said she could use hers to ...
Hi I use a Smarty sim in my iPhone and in December activated a data only sim for a router. I stopped the plan renewing a couple of weeks ago by logging in and found it on my dashboard. Now I want to purchase a months data and can’t trace the second s...
Good evening everyone!As I ve joined today to Smarty with the plan of 40GB /5quid for the first 3 month then after is 10 quid/month,But try to see change plan area,there isn't that special offer plan to change!So how can I get 8pounds for 50GB plan a...
Is network down.. can't make or receive calls....
If you love being part of our community, then how would you feel about testing our products and services that we’re preparing to launch in 2025? Sound interesting? Thought so! As a community member, we truly value your opinion. So, we would li...
I need a smarty contact number I want to call you as soon as possible
Hello, I lost my SIM card and I need another SIM card with the same number, please.
I have had an email asking me to log into my dashboard and update my information as my payment details are going to expire?? When I looked it shows its on auto renew which it has been since 2022. Will my service stop or carry on? Its not clear.
I was excited to learn of RCS messaging support on iOS that was released today.Although I already use RCS Messaging with other android users though my Pixel on Smarty network, my family who have updated to iOS 18 cannot yet use it.The option to enabl...
Smarty's Policy on Network Policy states they don't do Network Throttling or Data Shaping.However, I've been having an issue very similar to what this user described last year.Between 1am-8am approximately, the connection is fine.By 8am, the Download...
Hey everyone, I’ve updated to ios18 on my iPhone 14PM , which means I should be able to rcs across to my android buddies! But I can’t (yet) there is nothing in settings I can see.what gives? Is it carrier specific?
Just switched over and ticked all the boxes to keep my number. Now my account reads "awaiting number" There's no help, not even a chat bot, having regrets already! that guy in the gym that recommended these clowns!
Hi, I've twice submitted requests for a new SIM delivery but it's been over two weeks and I've received neither. Smarty's lack of 1. Contact details and 2. Tracked delivery just exacerbates the issue and now I have no where to turn to. The delivery a...
I can no longer receive or accept calls on the mobile network, but I can make and receive them when on Wi-Fi. Why is this? I have not changed any settings on my phone, I have checked everything (data is on, do not disturb off, I’ve updated my phone...
