You’ve been asking, and we’ve been listening. We’re excited to let you know that eSIM is now available for existing SMARTY customersWe’re starting things off with a soft launch, so right now you’ll only see the option if you’re an existing customer a...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
Hey SMARTY users! We want to hear from YOU about how you log in to your SMARTY account — the good, the bad, and everything in between. Got a few minutes? Share your thoughts on: Your overall experience – Is logging in smooth sailing or a bit bumpy...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
I didn't get any alert today. I've got an S10 with OS 12 for Android. I've got the Emergency Alert Notification switched on in settings so i don't know why I and the rest of my family who also use Smarty, didn't get anything. I was disappointed I did...
Could someone please give me Smarty customer service phone number where I can speak to someone .
Awful signal for the past 3 weeks so I will be switching networks very soon.
Can I return a Unlimited data Sim? not activated, no longer needed, paid £20
Please tell me how to fix it, I have a Smarty SIM card installed on my Android smartphone, all settings are installed, 4G+ internet works, but I can't call, send, receive calls and SMS. My tariff includes unlimited calls and SMS, and 100Gb. The suppo...
Does anyone at SMARTY offer support here? All the posts I've seen are all very old.My question, have a smarty sim in a spare phone, ordered two new sims for other family phones. When I tried setting first up it seemed to fail at every level. Support ...
Hey SMARTY community – we’ve got some brilliant news to share... For a limited time only, our refer-a-friend rewards have DOUBLED, that means you and your friends can now earn up to £40 EACH when they join SMARTY and renew their plan for a third m...
I'm just posting this so that the Community know the National emergency alert just arrived on our phones.The only point is that last time it was tested, a lot of phones did not receive it.If you did not just receive the alert (15:00), probably good t...
Help!!! I bought over £30 to use abroad. It’s gone and I’ve hardly had my phone on. I then put another £15 on- and got a message saying I’m almost at a £45 limit. Genuinely don’t know what’s happened. Can’t find out where to get help.
How do I leave smarty when I'm not going to another network and have only used the SIM in a tplink and not a phone?
I have a Huawei E5577-320 Dongle in my Motorhome I am in France & can't get any Internet, I am unable to change VPN like on a phone , how can I access the Internet please.
hi, I just signed up with them but have decided to leave already. Their customer service is a total joke. their website on webchat is beyond a joke. It is disgusting.
l have a new galaxy 16 l want tokeep my phone number but the sim in my old galaxy 12 is damaged. how do l get anew replacement cim and keep .y number?
Does anyone use the SMARTY sim card in a WiFi router? If so, what is your Internet connection like?
I have been getting in touch with SMarty at least three times now to tell them my son has lost hos phone and I need a new sim. I am assured sim is on the way and I never get it. Every time I get in touch with smarty through webchat you forget the ong...
My Smarty data SIM is in a Netgear NightHawk M3 and works well in the UK.I'm about to visit the EU (Netherlands) and wanted to know if I need to change any settings?Thank you.
Hi all, I've got a data only SIM in a security camera which until 2 days ago has worked perfectly, now it is showing no signal, I've tried the obvious re booting the camera and adjusting antennas but no joy, I've also tried to find out if there is an...
Hi,I’m trying to find Smarty Customer Service’s web chat webpage on the Smarty website, but can’t find it & go around in circles.Please can someone send me a direct link to Smarty Customer Service web chat?Thanks, Bhavini
Hi, my partner has been pickpocket cannot access her email and needs the main group SIM STOPPED AND REPLACED- NO DASHBOARD ACCESS
If you’re an existing SMARTY customer, you can swap your physical SIM for an eSIM today. New customers and Group owners will be able to order an eSIM directly soon. In the meantime, you can still activate one by doing a SIM swap.https://help.smarty.c...
