BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
New to the community and smarty.When adding an additional sim -What’s the difference to a child or family sim?
How do I speak to someone about changing my plan
When SMARTY dropped 3G in my area my Huawei B311 router stopped receiving phone calls (and I bought a Tenda N300, which receives OTPs as a string of @s). This morning it is receiving calls. The light on the router turns blue which, AIUI, means it's d...
Just joined Smarty with my Samsung A34 5G dual sim.Wifi calling works with both sims simultaneously and 5G on both simultaneously, one is on EE and the other is Smarty.There does seem to be an issue with Smarty going onto wifi calling, it seems to pr...
Black Friday is once again upon us! And at SMARTY, we believe in making life simpler, especially during the hustle and bustle of sale season. That's why we're excited to share with the SMARTY community our Black Friday SIM Only deals that are no-non...
Please a number has been calling that my monthly fee (£20) for unlimited data, calls and text can be reduced to (£12) per month. Is this from smarty
why are your services so pathetic? you close the chat after 2 minutes of me not replying but take 10-15 minutes to reply yourself. all of your workers have terrible english and cannot type proper grammar and have the sorts attitude. this is the worst...
I texted SMS to 60154 (premium number with £2+SNC), it shows "message couldn't be delivered". I just moved to SMARTY andmived my number across.Do you know where I can change settings on Samsung phone to enable sending messages to premium numbers? (l...
How to unblock using gpay
I have an iphone and have now changed over to Smarty. I am having problems sending MMS photo to my Auntie. The MMS toggle is lit up green is good to go, looked at settings and everything looks good also. Everytime I try to send photo it automatica...
Hi all just wanted to ask here if anyone is using a Motorola G85 5G 256GB Mobile Phone on the smarty network having to upgrade due to the network changes and want to check before buying
I have no data or keeps dropping out, just changed to social tarriff
Can I start a new plan early if I run out of data or such like instead of buying add-ons etc..?
I just bought a 4G/5G router and need to activate the SIM they sent with it. I’m already a SMARTY user with an account, but I seem to be going around in circles. It doesn’t seem like you can activate a SIM card you already have. I don’t want to use a...
Weirdly it seems adult sites are now being blocked by Smarty today, despite it being fine yesterday and with no changes to my account. I've gone in and re-confirmed with my credit card that it should be off, but still blocked. What is going on Smarty...
Hello. So since the 07/11/2024 the signal for calls, texts and data has been off in the NE3 3 area of Newcastle. Been told a few times there's no issues or it's getting fixed.It's now 10days since it went off and nothing has been done to correct it. ...
I have an android handset which can hold two sims….the first is an O2 sim and that has my main number that I use for everything……. the second sim is a smarty sim I placed into my handset a while after I bought it…..and I only use it for data……..the...
I haven’t received the SIM yet. Please advise
