Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
I have two Smarty SIM one as my mobile number and another as a data only SIM in a WiFi hotspot for my house. However my data only SIM doest allow me to connect to Disney+. It seems to suggest that I am not in the UK. I seem to remember having the ...
I moved from Vodafone to Smarty a month ago and the network coverage has been poor. I have had issues in several places around Scotland including in the centre of Edinburgh!!I have carried out all the recommendations from the Smarth team such as rest...
I have a new Moto G13 and have been using SMARTY on various phones for years. I live in a rural area, and WiFi calling is a must. it is updated to Android 14.The phone is set up as per all of the guidance, on here, on Motorola's site and elsewhere on...
Jwt message when purchasing a new sim and transferring old number over
Hi can anyone tell me if I can pay a minimum amount to keep my smarty sim & number (in a spare phone) while I'm away in Australia for a year so I don't lose the UK number while I'm away? I'll be moving the sim to a spare iPhone so I can hopefully get...
My daughter is going to Switzerland I have changed the settings on her iPhone is this all I have to do for her to be able to use use it over there without extreme charges ?
If you have an ongoing special offer could someone confirm when getting access to the 'rest of your plan's data' once you have used the standard 12GB allowance for EU roaming? Does this mean you can unlock the whole of the special offer data or just ...
How can I remove it please
Hello, I wanted to check if anyone has been able to use their Smarty plan whilst travelling in Japan (Tokyo and Kyoto)? Were you able to use your data as normal, or was there anything you needed to add to your plan for roaming in Japan? Was the conne...
i have a pending invitation on my app that is still pending and want to delete it what is the procedure
Can’t connect just says wrong password any help appreciated
I regularly travel to Spain as I have a property there. Smarty has always worked ok, mobile roaming set as instructions. But this trip has been a nightmare. Roaming not working, phone only working when connected to WiFi. I have friends who have also ...
Using Phone in Spain
Hi, I’m just wondering whether SMARTY has any plans to introduce e-sim smart watch ads ons in the near future. I’ve recently purchased a cellular Apple Watch and don’t want to move away from the SMARTY network, but may have to begrudgingly do this if...
Weirdly it seems adult sites are now being blocked by Smarty today, despite it being fine yesterday and with no changes to my account. I've gone in and re-confirmed with my credit card that it should be off, but still blocked. What is going on Smarty...
I cant ring out on my phone its saying my phones not registered
