We are aware that a small number of customers may be experiencing issues with our network this morning. Our engineers are working hard to fix this as soon as possible. We are sorry if you've been impacted by this, please check back here for update...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current pla...
I have been unable to find a list of Three / Smarty roaming partners. Is there a list available anywhere ? I am particularly interested in the roaming partners in the USA, wondering whether it will be ATT, T-Mobile, or Verizon.
HelpWiFi calling was working on my SIM when inserted into Samsung A71,then this afternoon my number was ported over and WiFi calling has stopped working.....I have tried everything, reset all settings etc,and still no joy.....Any ideas
Hi if i buy your add on international minutes , can l call ghana & how much are they ?
Hi @ i keep trying to set up MiFi and keeps asking for SIM lock code? My smarty sim is activated so what am I looking for ?
Hello! I've been facing an issue for some time now and have tried using the "Live chat" support option without success. I'm hoping someone else has encountered a similar problem and might have a solution.The issue: I'm unable to receive any texts/SMS...
I want to reply to texts beginning with 6 but can't.
I’m a smarty customer and I have a friend also on smarty. Unfortunately he didn’t have funds in his account so the payment didn’t go through to renew this month. He now has no data and can’t make calls. However, he put money in his account this morni...
How do I get to talk to someone at Smarty ? Its hopeless . I signed up to Smarty several months ago . Changed mind a few days later and sent sim card back to HQ by post never heard anything . Now trying to re engage and get a sim card on the account ...
I bought a SIM card at my local Sainsbury’s I then bought a SMARTY plan without activating the SIM accidentally.Do I wait 2 days for the new SIM, or can I use the one I’ve already bought somehow?
I’m going on a cruise to the Caribbean from Miami and wondered if I will be able to use my smarty package whilst on board? Do I need to do anything to my phone? Buy an upgraded package?
Is this smarty network. ThreeUK_LTE_A6C0
Hi. How do I change to a new plan. I have one running at the moment but would like to change as there are some awesome deals about at the moment. Also can I have my wife on the same deal. Many thanks.
My number was transferred to Smarty which is showing on the account however the given number from smarty is showing on the phones of the people I call, why is this happening and what should I do?
I have an IPhone 13 with a dual sim capability. I want to use it in Spain with a Spanish number. Can I exchange my Smarty physical sim for a digital sim so that I can continue using Smarty while in the UK?
I have an IPhone 13 which has dual sim capability. I wish to use my phone in Spain with a Spanish number. Can I exchange my physical Smarty Sim for a digital one so that I can insert a Spanish sim in my phone?
Digital Sims are not yet available in Spain. I wish to use my IPhone 13 (which has a Smarty nano sim ) in both countries. Can I swap my Smarty Nano sim for a digital Sim so I can have a Spanish Nano sim as well?
Hello! 2 weeks ago I have decided to give SMARTY a try and ported my old phone number from Vectone. Since then I can only make and receive phone calls, but can't send or receive SMS text messages. After trying all the guides I could find on the websi...
