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Refer a friend, not working

I recommended a friend a few months ago and he duly signed up for a smarty account and received a free gift card. I have never received my gift card. I have tried contacting support and provided my friends email address but they couldn't help and exp...

Resolved! Refer a friend

Referred my sister  and my mrs to smarty ,only received a voucher for 10 pounds for my Mrs, not my sister  ?

Sorry, you can't introduce yourself.

Hi,I sent my refer a friend link to my friend who uses the same laptop to read mail. When they follow the link they get a message vizSorry, you can't introduce yourself. Instead, share your unique link with your friends to get rewarded.What am I doin...

Resolved! Referral link issues

Good afternoon, I sent a friend of mine my referral link on the 25/2, he used the link to sign up to Smarty.  I've since heard nothing from Smarty, so I've just contacted them asking where my £10 reward card email was and they just told me that my re...

aide199 by SMARTY Rookie
  • 13 replies
  • 0 kudos

Absolute Rubbish

Referral program is a joke , no Referral received with the link  , support do not want to help would not recommended switching to Smarty 


Hi, i have referred a friend to smarty, they have activated their sim card and have also activated the 2nd sim card sent along side their own. Therefore i have introduced 2 new customers to your network so will i be able to claim 2 vouchers?

Referral link with existing SIM card

I have a SIM card that I wish to give to a friend. I also wish to give them my referral link. How do they sign up using the referral link and also the sim card I give? Thanks

Resolved! Referee bonus

Hi I am a smarty user I and my referer  is entitled to bonus my referer inform me that his bonus has been given to him however I am yet to see mine. Our Chat id : 76967703695379

Gift Card

I have just referred a friend's email but she did not receive any confirmation of the gift voucher neither did I. No confirmation was received. She has just placed the order. How can we redeem it?