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Nearly 5months and still not received referral reward

I referred my mum to smarty back in may. I received an email confirming she had signed up with my code. She is still with smarty and neither of us have received a gift voucher email like the T&C's state (and no it hasn't gone to spam before you ask)....

Eps1992 by SMARTY Pioneer
  • 170 Views
  • 1 replies
  • 0 kudos

Resolved! Requested a SIM to be sent to friend. No info received re dispatch?

Hi everyone. I requested a SIM to be sent to my home address to give to a friend. This was around 3pm on the 9th August. I’m not sure if I’m supposed to receive an email to say the SIM is dispatched or not, but I didn’t get one. I did for my own SIM....

LA9988 by SMARTY Maverick
  • 730 Views
  • 5 replies
  • 0 kudos

How do I order spare SIMs

I've recently moved from GiffGaff.  I used to keep a few spare SIMs in a drawer, as I'm a landlord, and tenants arriving from overseas often need them, and GiffGaff give us both a reward for signing up.I'd like to do the same with my Smarty SIM, but ...

Refer a friend, not working

I recommended a friend a few months ago and he duly signed up for a smarty account and received a free gift card. I have never received my gift card. I have tried contacting support and provided my friends email address but they couldn't help and exp...

Resolved! Refer a friend

Referred my sister  and my mrs to smarty ,only received a voucher for 10 pounds for my Mrs, not my sister  ?

Sorry, you can't introduce yourself.

Hi,I sent my refer a friend link to my friend who uses the same laptop to read mail. When they follow the link they get a message vizSorry, you can't introduce yourself. Instead, share your unique link with your friends to get rewarded.What am I doin...

Resolved! Referral link issues

Good afternoon, I sent a friend of mine my referral link on the 25/2, he used the link to sign up to Smarty.  I've since heard nothing from Smarty, so I've just contacted them asking where my £10 reward card email was and they just told me that my re...

aide199 by SMARTY Rookie
  • 5127 Views
  • 13 replies
  • 0 kudos

Absolute Rubbish

Referral program is a joke , no Referral received with the link  , support do not want to help would not recommended switching to Smarty 

Referal

Hi, i have referred a friend to smarty, they have activated their sim card and have also activated the 2nd sim card sent along side their own. Therefore i have introduced 2 new customers to your network so will i be able to claim 2 vouchers?

Referral link with existing SIM card

I have a SIM card that I wish to give to a friend. I also wish to give them my referral link. How do they sign up using the referral link and also the sim card I give? Thanks

Rewards

Hey guys, I am new here. Do smarty do any rewards? Thanks, Daisy

Resolved! Referee bonus

Hi I am a smarty user I and my referer  is entitled to bonus my referer inform me that his bonus has been given to him however I am yet to see mine. Our Chat id : 76967703695379

Gift Card

I have just referred a friend's email but she did not receive any confirmation of the gift voucher neither did I. No confirmation was received. She has just placed the order. How can we redeem it?