I don't want to select wrong option and lose my number but I need to select an option and confirm choice to get rid of this question on my dashboard. I've been with SMARTY since September 2023. I moved my number from previous provider with me. Now my...
Hi,Bit of a random problem here. son joined Smarty in October from Three. I ported my number across and didn’t really have any problems. I’ve been SMS’ing my wife yesterday as her signal jibbed and we noticed that my messages were coming out of a ran...
New customer: DAY 3 …: STILL NO DATA INTERNET!!( which is extremely important as i’m VULNERABLE & DISABLED! ) and my only communication with the outside world is my iPhone 12 !! The network signal has been a total blackout!! The staff are actually aw...
As the subject says i ported across to smarty from talk mobile (Vodafone) since i have ported over any provider that use's the EE network cant seem to reach me they get call ended instantly.
To transfer your number, the help states text PAC + Date of Birth to 65072. But as far as I can tell from other articles, Smarty doesn't allow short code texting. So how are you supposed to do it?
I'm a new customer, I transferred from EE and activated my SIM 2 days ago. I'm currently in the transfer period of bringing over my new number due to complete tomorrow 15/04/24. It was working fine last night but as of today my phone is unusable - I...
I just had my number port into the Smarty SIM and it all looks ok. If I call out it shows the correct number.However, Facetime and imessage still show the original Smarty number that was replaced. If I go to settings/phone/my number and edit it to be...
In the same manner as @Jaybird I have encountered a major issue when porting my number from Vodafone to Smarty. I was told at the outset that there were "difficulties" that was going to create a delay with porting the number. Also, within 24 hours, I...
Hello! 2 weeks ago I have decided to give SMARTY a try and ported my old phone number from Vectone. Since then I can only make and receive phone calls, but can't send or receive SMS text messages. After trying all the guides I could find on the websi...
My number successfully ported on Friday but I have no service of any description. Please help!!
Hi. I've just signed up for the smarty unlimited data/calls/text 1 month plan. I've received an email and text saying it's activated and my phone says I'm on the smarty network and I have a full signal but I have no mobile data to access the intern...
My number was supposed to be ported on the 11th November. My old SIM was shut off on that date, so I lost access to my number. The SIM has still not been ported.I've lost access to my eBay, Paypal and home broadband accounts and probably others.Custo...
I took out a Smarty account using a Bonus Sim a family member had with their Sim, on Monday. After some trouble getting it activated, I finally was able to select a tariff. Then I submitted my PAC - all before 5pm. It's now Thursday, so by tomorrow i...
Can my number be ported earlier than said date? You kept telling me to activate the sim, and now can’t receive calls??
Hi I received my new sim and activated the number that came with it but i wanted to bring my old number over. Can i still do this? Thanks
I have "tested" the SIM whilst overseas and operation is good. I am now back in the UK and wish to switch my number. I have a PAC from SKY but but SMARTY does not recognise the supplied data so I cannot transfer my number. If I cannot do this I wi...
Received an email saying there's been a delay in transferring my number over from Plusnet to Smarty. I've contacted the webchat team and I'm waiting for a reply at current, but in general what happens in these situations? What kind of compensation is...
Can I put my old SIM card in until the date of the transfer?
Anyone else having issues with their existing mobile phone number being ported over? Smarty technical issues causing delays apparently!!
Hi, does anyone know if it's possible to change the mobile number for one's account? Looks like my number has hit a robo call list and I'm getting 2/3 calls from Chinese robo callers per day. Would be be easier to just get a new SIM and close down th...
