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Forum Posts

re activate my account or get my number back

Hi, Hope everyone's wellI have been unable to return to the UK for the last couple months because of family issues. This led to me not realisng that my account was close to being closed I saw the email that it was closed and tried to renew it by purc...

O10 by SMARTY Enquirer
  • 43 Views
  • 1 replies
  • 0 kudos

URGENT: SMARTY is failing now, time to move to ID

Compare Smarty to ID on here: https://www.uswitch.com/mobiles/compare/sim_only_deals/Smarty is honestly terrible. ID offers so much more on the same network for the same price.They offer more data per £, data rollover, more EU countries access, 30GB ...

SN_924334 by SMARTY Rookie
  • 702 Views
  • 2 replies
  • 0 kudos

Replacement sim

I recently had phone stolen and got a replacement sim however when paid my monthly subscription I am only getting 40gb instead of the 80gb I was getting on other sim

Resolved! Lost / stolen smarty simcard

Hi i need to replace my simcard but i have also lost my login password. i can log into my dashboard through my email but when i try and change my password it sends a confirm code to the lost simcard Where in dashboard do i request a replacement simca...

Replacement SIM

I ordered my replacement SIM on 01/04/25 and I still have no received my replacement SIM card. I’ve tried telling the app that it has been longer than 5 business days but it won’t let me select that option. I don’t know what to do 

Resolved! Changing sim number on account

I have WiFi for our motorhome. I inserted the sum I had registered but it's snapped. Bought another sim but how do I change the sim number on my account? Any help would be  

Resolved! Call Failed

I have NOT been able to receive or make calls !!! I Just get a silent hang while trying to make calls then an error message “” CALL FAILED “”… and I call myself and it goes straight to voicemail ( which I don’t have setup !!!) even when set to 4G / v...

Oz90210 by SMARTY Commentator
  • 3896 Views
  • 10 replies
  • 2 kudos