Hi I gather from a few other posts that these are not possible at the moment! I found this in some information blurb from SMARTY - " At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rat...
A long time ago I was given a 2Gb data add by Smarty as a 'sorry' for a mess-up. I generally don't use much data via mobile as I am often in places with wifi; the data add on hardly went down and equally I rarely used much data from my monthly plans....
I purchased an add-on so I could make an international call.My bank card was charged, but the add-on does not appear on my Smarty account and I'm unable to make the call. How do I resolve this?
Hi. I bought a 15GB top up on 30 October but this has not activated. Im almost out of data. I cannot see anything on my Dashboard to activate the 15Gb but can see a message that 15Gb is available. My plan shows only 300Mb out of my original 5Gb plan'...
Hi I’ve done a data add on but it isn’t showing on my smarty account. How long does it take for the data to be added? Kind regards
I have bought an add-on yet cannot see it in my add-on history. My data has finished and I keep getting messages telling me so yet have an add-on I’m unable to use. Please help.
Is there any way I can sort my Smarty SIM on my UK mobile so that I can send Texts back to a US mobile number? I am receiving messages but can't reply
HiI have 6gb of data left, it runs out in 20 days. I'm in France and would like more data.If I purchase an extra 15gb now would I lose the 6gb I already have?Also, can I keep purchasing 15gb, say every two weeks or am i limited?
Hi , My daughter used all of her data this month so I purchased an UK unlimited data add-on pass for 7 daysIt is active but she is not able to use any mobile data.It has been been over 2 days since the add-on was activated but no dataHas anyone els...
Having happily used Smartie with my phone for the past six months, I wonder if it is possible to add another Sim to use in my GP mobile Wi-Fi device. I would be delighted if someone could put me straight with this. Thank you in advance for your assi...
Hello I need some help and adviceI was told that I was running out of data (4GB) 822MB left, so I bought another 10 GB extraToday I receive a notification that my 4GB has nearly run out ... there seems to be no reference to the 10GB that I bought on...
Do I need to switch roaming on when I land in Egypt? I only want to use data for internet and wifi calling (There is no 5G)? Am I better off to but a local SIM when I arrive?
I have an add on plan for phoning abroad. I am trying to phone a French number but am told I am blocked
I have unlimited smarty in UK. Currently I Ireland in my Motorhome with the smarty sim in my onboard router and have hit the 12GB EU fair use barrier. So have bought a 3 day unlimited add on but seem to be locked out of my network. I go through an in...
I’m currently in Italy. I’ve changed all my settings to what it says in the website. Added a screenshot for reference. I’ve brought an EU add on (which says works if I have over 12gb of data on my normal plan. And I have 60gb). I also have my roamin...
I’m currently in the Channel Islands and can’t get my phone to work. I’ve bought a data add on and also tried switching the APN to mob.asm.net but still no luck…any advice appreciated
I am shortly travelling to Turkey but only for 2 days (cruise) then in October travelling to Isle of Man for 2 days which would be the best add on? Thanks in anticipation
I will be touring France for the next 10 weeks and I know that my existing contract entitles me to 12GB of data but is there an add on where I can buy more international roaming data? I am not interested in calls or txt.
How can I use my plan in the USA?
My daughter is going to Kenya for 2 weeks - do I need to do anything to enable her phone to text/make calls etc? Thank you
