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Kenya

My daughter is going to Kenya for 2 weeks - do I need to do anything to enable her phone to text/make calls etc?   Thank you 

Couple of questions. New here

Hi I bought a sim for my son.  How do I cap the monthly amount so he doesn't buy stuff on my bank card? Is the 18+ turned on when you recieve the sim as I don't want him ending up on random sites? Many thanks Danny      

America

Morning All, I'm very new to Smarty and not the most tech savvy person. I am visiting America shortly for a Road trip up through Maine. I intend to use Waze when driving. I would like advice on how best to use the Internet when there is no WiFi. Than...

Add ons

Hi, can anyone confirm if add ons can be purchased to cover usage in the USA? UK traveller going over there shortly however I've had conflicting information as to whether the add ons cover the USA

3day Data psss

Hi.I am new to Smarty. My first sim was a 30 +30 Gb special offer. I was surprised to find the data running down rapidly so purchased a 3 day data pass to back it up .My understanding was that the data pass would supplant the normal data useage for t...

Using Smarty in Canada

Has anyone used Smarty in Canada? If so for light use over 15 days, how much credit would you suggest adding to the account? We will have wifi in our hotels and access to free phone calls from the hotel. It is just really when we are out and about. A...

DG62 by SMARTY Maverick
  • 2916 Views
  • 3 replies
  • 0 kudos

Resolved! Charges Query

Hi there, I've topped up £10 for out of plan add on. Smarty has taken that and 2 subsequent additional payments of £1 each Is this an error and will it be resolved? Any assistance appreciated.

Will non-EU roaming ever have a cheaper option?

After bouncing around a few operators, now on Smarty and extremely happy so far.Runs like a rocket in UK, good reception (so far), price is great, setup/number-porting smooth, 12Gig roaming in EU is more than I'll ever need - only thing spoiling my c...

goldcd by SMARTY Maverick
  • 6052 Views
  • 9 replies
  • 2 kudos

Sri Lanka

Is there a bolt on I can add to my Smarty plan to allow for use like home in Sri Lanka? Thanks

Resolved! Smarty In Alaska

Hi I'm going to Alaska and Canada on vacation later this year. Will my smarty sim work there with my uk allowance. If not can anyone recommend a prepaid sim I could use in Alaska / Canada ?? Cheers ... Kevin

Resolved! 7 Day Austria

Hi Team Smarty Can I get an additional 7 day Austria coverage, starting 25 Feb to 04 Mar, please? 

Travelling abroad

My wife and I ( both have smarty accounts) will be spending february and march in new zealand. What do we need to do to use smarty there?  

EU Data Pass?

Hi, I am currently in Finland. 3 days before leaving, I purchased a Smarty unlimited data sim to use here, believing I could activate a 3-day EU data pass add-on. This is the website text: “On a 30GB plan or above? Heading on holiday in the EU? Then ...

garmcqui by SMARTY Rookie
  • 2450 Views
  • 2 replies
  • 0 kudos

Data Add-on

 I have a data only sim for use in a MiFi and, as a newbie user of SMARTY, I'm struggling to find how to buy a Data only Add-on.  The renewal on my plan is turned off at the moment as I only want to use it when travelling. Do I have to turn it back o...