Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Network Throttling?

Smarty's Policy on Network Policy states they don't do Network Throttling or Data Shaping.However, I've been having an issue very similar to what this user described last year.Between 1am-8am approximately, the connection is fine.By 8am, the Download...

Mr_P by SMARTY Pioneer
  • 530 Views
  • 6 replies
  • 0 kudos

very poor signel

Very poor signal indoors and outdoors in BN12 area call drops out other person can not hear me or me hear them this morning caller couldn't get hold of me did not ring went over to voice mail I was in doors have WiFi switched on, other phones in hous...

Number not Change on iPhone after port

Hi everyone,    I am at my wits end - my partner and I recently switched to SMARTY and chose to keep our old numbers. We have had notification that the port was successful and our old numbers have transferred however within ‘Phone’ in iPhone settings...

Resolved! [Main Thread] Premium rate / short code text messages

Hi I gather from a few other posts that these are not possible at the moment! I found this in some information blurb from SMARTY -  " At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rat...

Resolved! Data plan for home internet

Hi, is there a limit to the number of devices that can tether on a data only plan? I'm considering replacing our house internet with the unlimited plan. Also is your NAT open or is it restricted?  We mainly use it on Xbox's and phones/laptops     

Dibble by SMARTY Rookie
  • 107 Views
  • 2 replies
  • 0 kudos

Resolved! My SMARTY experience so far…

  I joined SMARTY around 7 months ago and I wanted to share my own experience, so that others can hopefully can benefit from what I have learned so far… I live in Wakefield, West Yorkshire and the networks here are generally pretty good on the whole...

IMG_7867.png
Michael_T by SMARTY Teamster
  • 3625 Views
  • 6 replies
  • 5 kudos

Signal issues

Its December 2024 and I see there are a number of posts about smarty signal issues. I'm located in the Southport area and I also am having the same problem with drop outs, very slow data speeds (sometimes between 5 and 12mps), compared to 80 plus MPs...

Resolved! Unable to call in Honor

I have just acquired a Honor X6b and I cannot place or receive any calls. The signal goes from 4g to H as soon as I try to call. I can get and send messages so why is the call function not working? Any ideas please? 

Improving data speeds.

Hi, i live in a 5G covered area and currently using a sim router for the best possible speeds, but the speeds are not great at all. Today being a bad day. Most ive had before is 150mbps but even that for 5G is not meeting my expectations. Is there an...

Resolved! [Network Issue] Service Update

We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.

1000012019.png
YulianK by SMARTY Community Manager
  • 29368 Views
  • 98 replies
  • 6 kudos

Resolved! Not being able to make or recieve calls

I know this has been mentioned several times on here, but i've not found a helpful fix, recently gone over to smarty from O2, i put the new sim in my phone, i can browse the internet, send and receive texts, but cannot make or receive calls, I have a...