Hi - I've recently joined Smarty with multiple devices (for myself and family members). I live in the centre of a large city and have always had good phone reception from other providers (PlusNet, GiffGaff, Lebara). However, since joining Smarty I'm ...
For the last couple of days, when I try to make a phone call a text box appears saying "network not recognised" and it won't dial out.
Had sim for about a year so no probs usually, but today was told I was rung several times, checked and nothing, tested at home and its not making or receiving calls at all, texting, net all OK, on Android, any ideas, tried switching off, removing sim...
I joined SMARTY around 7 months ago and I wanted to share my own experience, so that others can hopefully can benefit from what I have learned so far… I live in Wakefield, West Yorkshire and the networks here are generally pretty good on the whole...
Hi I gather from a few other posts that these are not possible at the moment! I found this in some information blurb from SMARTY - " At some point you'll be able to send other kinds of messages which will be chargeable. This will include premium-rat...
I have a 2GB data only SIM for use in my car (Jaguar XF - 68 plate). No problem with using it in the UK, but I believe I need to change settings for use in Europe.I've had a quick look at the settings in my car but don't seem to be able to find anyth...
I have a Smarty SIM in my mobile router in my static caravan. Signal is good (4 bars) but drops now and then for a split second. My devices lose the connection and then don't have the Strong wifi available. I have to turn the router off & on again an...
Hi, I hoping someone may have some answers seeing interesting fluctuating signal and performance in this area at off-peak times signal bars do seem to go up at evening times more than likely off-peak capacity but when in the day this signal seems...
Is there any compensation schemes running for this error? I'm left unable to make calls on my own number, this is getting ridiculous now!I have checked my payment history and all seems to be normal, so frustrating!FYI some numbers do work but most ar...
So we live in Perranporth in sight of the mobile mast.There's usually a slight dip in 4G bandwidth during the tourist season but nothing significant.Since about April though the SMARTY 4G bandwidth has become progressively worse and is reaching the p...
We are aware of an issue with our network and our engineers are working to fix this as quickly as possible. This issue could affect data, calls and text services. We are sorry if you've been impacted by this, please check back here for updates.
Hello everybody, I moved from BT fibre to unlimited smarty to save money. It was £10 cheaper per month but I had to buy a phone. I got a £159 phone looking for the long term option. Once they sent the phone and the sim, I found out that there is netw...
Hi Smarty is sporadically not enabling me to logon to my Santander account, it throws me out when entering my passwords etc. Sometimes I can get into the accounts screen but then it crashes when clicking on any one of my accounts. Logging into Lloyd...
Is it possible to make an international collect call (reverse charge call) with SMARTY?
Hi,Bit of a random problem here. son joined Smarty in October from Three. I ported my number across and didn’t really have any problems. I’ve been SMS’ing my wife yesterday as her signal jibbed and we noticed that my messages were coming out of a ran...
I've just come back from Canada and the sim won't let me make calls in the Uk now. I've checked my dashboard and have plenty of cash in my account, including an "out of contract" £10 sum which has not been used. It worked in UK before I left, it work...
New customer: DAY 3 …: STILL NO DATA INTERNET!!( which is extremely important as i’m VULNERABLE & DISABLED! ) and my only communication with the outside world is my iPhone 12 !! The network signal has been a total blackout!! The staff are actually aw...
When I'm out and about in West Yorkshire - the mobile phone signal keeps dropping in and out all the time.I can't make calls or send texts (Emergency calls only) I'm seriously thinking about going back to Tesco (O2) mobile - at least it worked !! My ...
We have some exciting news for you! SMARTY has gone LIVE with our new and improved Coverage Checker and Network Status Checker. How Can You Explore the New Coverage Checker? Simply head over to SMARTY.co.uk and click on the Coverage Checker Cov...
I recently activated a unlimited data only plan sim, which I’m using in a Huawei Mobile Wi-Fi 2 hub. The 4g signal strength is max bars but the download speed is often between 0 to 6m, although upload often far better at 10 to 15m (if only it was the...
