11-06-2025
09:35 AM
- last edited on
13-06-2025
12:53 PM
by
JodieC
All this week, while my phone is showing normal 4G bars (maybe a little low?), it fails to load any page requiring an internet connection. If I travel several miles from Abingdon (usually to the south) I can connect again. According to the postcode checker, no issues have been reported, but I’ve seen someone on Facebook near to me report a similar sounding issue. Have tried network resets, factory resets and moving SIM between phones with no change. Really seems to be a network issue rather than a me issue. Anyone else?
13-06-2025 12:55 PM
Hi @Bigland
Thank you for reaching out to our SMARTY community forum. I hope you're doing well.
SMARTY's coverage checker displays the coverage without outages, we also offer a network status checker that will show if there's any outages in your area, please see here:
Network status checker | SMARTY
I hope this helps!
- Jodie