Unable to call

[AlexHug_2031803]

Hi

I am unable to make calls - the network has been saying for several weeks there is an issue for my postcode but no resolution. 

Are th two issues connected?

Regards,

Alex

[MSF]

@AlexHug_2031803 If there is an issue with a local mast that you discovered on the Network Status checker, then this may well led to you not being able to make calls.

Have you tried to make a call from a different area?

You could try a web chat with Smarty Support to ask if they can find further detail.