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Forum Posts

Recording personal greeting cuts off beginning.

I tried recording a personal greeting but each time the beginning was cut off, I’m certainly waiting until the beep ends to start speaking, I’ve even waited a few seconds & it is the same. Is it a bug or intentional?

Resolved! New app doesn’t work.

Installed new app (which seems to be a beta build) & account details aren’t working. Can sign in with same account online. Tried resetting the password but no email received. 

Community - My Settings

In the My Settings area of the community, the email tab is not available.i.e. this URL - https://community.smarty.co.uk/t5/user/myprofilepage/tab/personal-profileOnly shows, Username and Personal Information, edit the URL tohttps://community.smarty.c...

TomKNRead by SMARTY Commentator
  • 475 Views
  • 2 replies
  • 1 kudos

Not registered on network to make calls and sms

Hi, I recently had my phone repaired, reset and then had to set it up again from backup. Since doing so, I can no longer use my mobile data and only WiFi and Bluetooth work. When I try to make a call it says NOT REGISTERED ON NETWORK. I tried the fol...

Cant make calls in the house

My samsung galaxy phone works fine away from home but in the house it does not send or receive mesages and cant make or receive calls. To make it work indoors I turn on airplane mode then turn back on wifi and Bluetooth so that it uses wifi calling. ...

Ian2558 by SMARTY Pioneer
  • 338 Views
  • 1 replies
  • 0 kudos

Pop-up blocking app access!

Help! I am new to Smarty, but I am having all sorts of problems with the App… when I log in, I can see the home/landing screen for around 1 second before another screen pop up with a bell at the top and the words “share exciting things with me” with ...

Andrew13 by SMARTY Pioneer
  • 616 Views
  • 2 replies
  • 0 kudos

Resolved! Problem processing payment

I have auto-renew turned on, so I was surprised this morning when I got an email stating that my service had been suspended because "your last payment didn't go through". So I head to the dashboard, and notice that auto-renew is off (it shouldn't be)...

fastrider by SMARTY Pioneer
  • 764 Views
  • 1 replies
  • 0 kudos