Community

Hello, I don't have Internet. Why?

Data

My data isn’t working you guys randomly didn’t renew my bill so I had to renew it today and now my data won’t work but I can still call and text fix it please 

Network issue on 1st of each month

It seems like I don't have network on the 1st of each month... Everytime my plan move to another month, the data doesn't work for a day. No run out of data and have good signal. Any explanation as this is very annoying. 

Voicemail Personal Greeting Resets To Default Message Every Few Months

Ever since you introduced the new voicemail system last year, I have noticed my personally recorded greetings keep getting wiped after a couple of months and I have to record the greeting. This has become very frustrating especially when I record an ...

Poor signal

What is happening with the reception at the moment! I have had trouble making and receiving calls… messages have taken an hour to go through! This has been happening for a couple of weeks now.!

Can't make calls abroad but have made all the required settings and it did previously work.

No phone service

I have had 2 days where I cannot make or receive calls. Why have Smarty not contacted me to explain and offer compensation? I am now looking for a new provider this is not good enough.I have my own small business and I don’t know yet how much this ha...

Exception report

Trying to access Chats and Hacks and I am getting exception report, ID 5B5B2879

Network issue

Still cannot make or recieve any calls from 11.30AM - now 9PM - NOT GOOD ENOUGH SMARTY!