I haven't had data for 5 days new, renewed my plan as normal and not used a single mb of data because there's been no 4G connection at all with the network.I asked support and they have just said there's an outage across the entirety of London and ca...
My data isn’t working you guys randomly didn’t renew my bill so I had to renew it today and now my data won’t work but I can still call and text fix it please
Unable to make calls in west London, Thursday, Friday, Saturday. Moto G4 phone has Mobile Network Settings -'4G preferred '. Switched phone off/ on etc.
It seems like I don't have network on the 1st of each month... Everytime my plan move to another month, the data doesn't work for a day. No run out of data and have good signal. Any explanation as this is very annoying.
Ever since you introduced the new voicemail system last year, I have noticed my personally recorded greetings keep getting wiped after a couple of months and I have to record the greeting. This has become very frustrating especially when I record an ...
What is happening with the reception at the moment! I have had trouble making and receiving calls… messages have taken an hour to go through! This has been happening for a couple of weeks now.!
I have had 2 days where I cannot make or receive calls. Why have Smarty not contacted me to explain and offer compensation? I am now looking for a new provider this is not good enough.I have my own small business and I don’t know yet how much this ha...
Trying to access Chats and Hacks and I am getting exception report, ID 5B5B2879
