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What’s the make & model of the phone?Have you tried a network reset?

If you ported your number to Smarty then it is recommended to turn off any messaging services & then reset the phone’s network settings.

First check to see if Wi-Fi calling is still enabled. If it is then try a network reset.

Have you tried a network reset? On iPhone this is under Settings>General>Transfer or reset phone>Reset>Reset Network settings.

We’re just other customers here so have no access to your account.First did you not check coverage on the smarty website before signing up? If not then check now to see if there any problems.Did you do a network reset on the phone after replacing the...