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Bug reports

Report any technical issues while using SMARTY App or Website

27 Posts

Ideas

Share your creative ideas and suggestions for new features

34 Posts

Activity in SMARTY Lab

Visual Voicemail

All other major networks and some MVNO's have visual voicemail. For the iphone base, it's very easy as it's a one size fits all sort of thing. After being with Vodafone for 2 years, the idea of going back to a standard voicemail seems so so silly. Be...

DJ_Walls by SMARTY Maverick
  • 10360 Views
  • 14 replies
  • 12 kudos

eSIM

$subject

Voicemail Announcememnts

I have a suggestion for improving the voicemail system.At present it appears that the outgoing message is a hybrid, with the account holder being required to record their name, after which the system adds a generic pre-recorded message along the line...

Xarq by SMARTY Commentator
  • 552 Views
  • 3 replies
  • 1 kudos

No Data Connection after switching from 120G to 200G

Hours switched from 120GB to 200GB no data connection for more than a week phone showing full bar on both 4G and 5G. I swap my SIM to another phone still no data connection. I swap another Smarty SIM to my phone it showing full bar on 4G and 5G their...

No 4g and no internet connection for 5 days

I haven't had data for 5 days new, renewed my plan as normal and not used a single mb of data because there's been no 4G connection at all with the network.I asked support and they have just said there's an outage across the entirety of London and ca...

Sign SMARTY up to Airtime Rewards

Having moved over multiple family members and myself, who all have Airtime Reward accounts, it's disappointing not to be able to use our credit towards our bills with SMARTY. Please sign SMARTY up. 

Sy by SMARTY Maverick
  • 926 Views
  • 2 replies
  • 1 kudos

Roaming further than Europe

It is great we can roam in Europe for no extra cost subject to fair use.I would like the option for a similar option when visiting other countries too.For example, in the summer I am going to Turkey for the first time. As an example, I will end up pa...

Mathemagic by SMARTY Commentator
  • 3873 Views
  • 10 replies
  • 9 kudos

Mobile App Report Coverage Issue

Hi, it would be good to be able to Report a Coverage issue at current location in a future mobile app release.

js93uk by SMARTY Pioneer
  • 94 Views
  • 0 replies
  • 0 kudos

Rewards

most other networks offer rewards, voxi do monthly voxi drops, most other networks have an app with loads of free stuff, could we have something like that?? 

Char1986 by SMARTY Pioneer
  • 5574 Views
  • 7 replies
  • 0 kudos

New user offers

It would be nice if loyal customers got the same offers as new customers. I saw the latest 32GB for £7 but not available to me as a loyal customer who's been with Smarty for several years.

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