User Profile
MSF
SMARTY Guru
Joined 14-12-2022
User Widgets
Contributions
Re: Mr Andrew Rose
AndrewR_2227012 This is the Community forum and we don't control accounts in any way. Numbers don't transfer over the weekend unfortunately. As she has an active sim, her phone will be working, albeit with a randomly allocated number that will change when the transfer completes. This means that she can make any necessary calls on her smarty sim. Presumably her old sim will also still be working until at least Monday.11Views1like0CommentsRe: Additional SIM
PaulWOO_3772286 As things stand, you can only have one sim associated with an email address. You can easily start another email address for her - perhaps try Gmail? - then you can start her account, invite her into a group that you form and so save money on each plan.15Views1like0Comments- 8Views0likes0Comments
Re: Rewards / gifts
Dominic_3775337 We cannot see the screen that you got when you signed up, so it is hard to say how you can return to it. It may have been a pop-up that only happens when you first go to the page. You could try a web chat with Smarty Support or else see if you can re-try the link from your partner maybe.6Views0likes0Comments