Just spotted the new section of Help Videos.https://community.smarty.co.uk/t5/help-videos/bg-p/help-videosSurely that will now make this section of the website totally redundant !!!! 嵐嵐嵐
I have just received a text from Smarty to let me know that there will be network improvements in my registered postcode area in the coming days. It advises (as expected) to look at Network Checker and also mentions that I can try wifi calling.I thin...
Does anyone else using Safari experience not being able to edit a post?I see the edit feature when I post, but clicking on it has no effect.If I move over to Chrome, the edit feature works.So, I hear you say "Why not use Chrome then?" - I stick to Sa...
Would it be an idea to have 'suggestions' turned on by default for the SUBJECT box of conversations?When people start a conversation without looking to see if the issue has been covered, they would perhaps see a number of previous threads that could ...
I notice that quite frequently people post onto what is a fairly old thread.As an example, I have spotted a 'new' post on a thread from April 2023.Would it not be a good idea for threads that do not have an accepted solution to automatically close to...
@Michael_2466290 If you can see an active sim on your account dashboard plus an active Smarty plan and Network status check doesn't reveal a local issue, raise a complaint via the web page if Support Team not helping.
@AlisonOM One of the ways in which Smarty keeps costs down is by not having a large number of customer service people manning phone.Web chat is your option.
@06Daisy97 This has been covered many times in posts here. It is because your phone 'remembers' the first number assigned to the sim.A quick search in the help pages will lead you to the solution.
