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MSF
SMARTY Guru
Joined 3 years ago
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Re: How easy is it to transfer eSIM from old iPad to new iPad.
That may because some of us who did a lot on here got fed up with: a) Constant whingeing and blaming the network for everything. b) People being aggressive and rude when they did not get an answer that told them that they were being hard done by and yes, the whole world should be helping them.20Views0likes0CommentsRe: Can i make an earlier payment as my bank is due to pay by 26th September
Fruitloop81 You can only buy a new Smarty plan once the old one expires at the end of its month. I suppose that you could put an add-on onto your account and indicate that any credit can be used to pay for the next Smarty plan. Not really sure what you mean by the bank paying by 26 September - do you not use a debit/credit card or Paypal? These are the accepted ways to pay: Credit/debit card Cash via a PayPoint retailer PayPal Apple / Google pay if you're using a compatible device.82Views1like1Comment- 80Views0likes0Comments
Re: content controls
PeterSm_2728986 We are not the Smarty Support team here and so we cannot check your account I'm afraid. When you post here it is seen by other customers but not an agent who will check - they would need to go through security checks first in any case. Is the device that you are using definitely linking to the hotspot on your phone for wifi access?96Views0likes0CommentsRe: sim card check please
NeilTha_2398233 All Smarty customer service starts via web chat; you get the chat bot at first and may then transfer to an agent if necessary. Is it the mobile or the sim that is dead? Have you tried a Network Status check for your postcode? Can you try the sim in another phone to check if it the original phone at fault?139Views0likes3Comments