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Joined 14-12-2022
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Re: Change billing date
Yoda1 The problem I see with that is that smarty do not actually bill the customer. The customer chooses a product from a list of fixed price options that last for a month. The software would need to be written to recalculate the cost of the option based upon the number of days in the month and then offer that to the customer to buy. While I am sure it is possible, I'm not sure it would be a priority for Smarty. The current option is to go without service and buy the plan you want on the billing day you prefer. Given that they don't often make rapid changes, it is hard to see that one coming along any time soon as it would not affect the majority of customers.20Views1like0CommentsRe: group plans
DeniseG_1013410 It may be that the T&C's for your discounted plan precluded any further discount - you'll need to look that up, but I certainly had a similar situation. To start a group, you will send an invitation to the other person - no need for you to purchase another plan. If the other person already has a plan, you can just invite them to your group. It is possible to have a group where people have discounted plans already but do not get the extra group discount - I have that situation.25Views0likes0CommentsRe: Change of billing date and new plan
Yoda1 Sounds a bit complicated. I think the sure-fire way to get your plan billing on the first of each month is to go without service for a day when it finishes on 27th Feb (having turned off auto-renew) and then start the new on on 1st March. Auto-renew on or off should not affect a current plan.58Views0likes0CommentsRe: Cannot make a new Google account
MichaelPh_88902 I have just tried this by attempting to create a new account. The text is sent via an ordinary 07xxxxxxxxx type of number so not sure why there has been an issue EXCEPT, in my case, it said that my number had been used too many times. I guess they mean that I have enough gmail accounts?17Views0likes1CommentRe: Cannot make a new Google account
MichaelPh_88902 Do you have add on credit to pay for the short code messages that you want to send? You can check the price of each one here: https://help.smarty.co.uk/en/articles/10364848-a-quick-guide-to-shortcodes Particularly for competitions, you will need credit to pay for those messages (plus any costs of entry in the competition) When you start a Google account using the 'standard' method, don't they send you a code via sms from a short code number for you to input on screen? Wouldn't that do away with needing to send a short code sms yourself? I think most of the networks will charge for this type of short code sms....unless anyone can suggest otherwise?20Views0likes1Comment