There is an area of this Community Forum for Ideas.To date, since mid March 2024 there have been 26 ideas posted - admittedly some of them frivolous.3 of those have been under investigation for a very long time.None of the ideas has been implemented ...
A long time ago I was given a 2Gb data add by Smarty as a 'sorry' for a mess-up.
I generally don't use much data via mobile as I am often in places with wifi; the data add on hardly went down and equally I rarely used much data from my monthly plans....
I just followed through a link on an email from MoneySupermarket to a deal on the Unlimited plan for £15 per month.https://smarty.co.uk/plans/unlimited?vc=12MthUltdGB15Apr24MSM&utm_campaign=awin&utm_medium=affiliates&utm_source=rightmobilephone&utm_c...
Just spotted the new section of Help Videos.https://community.smarty.co.uk/t5/help-videos/bg-p/help-videosSurely that will now make this section of the website totally redundant !!!! 嵐嵐嵐
@CraigMa_3396082 You will really need to contact both Smarty Support and the old network. If the PAC has not been processed yet, the old network can stop it and issue another PAC to you. If the PAC has been processed, Smarty may be able to assist.Can...
@Jacobus_1931218 I'm assuming you refer to the Network Status checker giving you the information.How would Smarty be expected work out which customers were currently in the vicinity of the mast that has issues? You might be away in another part of th...
@GodwinM_3192465 Unfortunately nothing we can do here because we are forum members like you and not smarty staff.You need to web chat with Smarty Support so that they can check for you.
