There is an area of this Community Forum for Ideas.To date, since mid March 2024 there have been 26 ideas posted - admittedly some of them frivolous.3 of those have been under investigation for a very long time.None of the ideas has been implemented ...
A long time ago I was given a 2Gb data add by Smarty as a 'sorry' for a mess-up.
I generally don't use much data via mobile as I am often in places with wifi; the data add on hardly went down and equally I rarely used much data from my monthly plans....
I just followed through a link on an email from MoneySupermarket to a deal on the Unlimited plan for £15 per month.https://smarty.co.uk/plans/unlimited?vc=12MthUltdGB15Apr24MSM&utm_campaign=awin&utm_medium=affiliates&utm_source=rightmobilephone&utm_c...
Just spotted the new section of Help Videos.https://community.smarty.co.uk/t5/help-videos/bg-p/help-videosSurely that will now make this section of the website totally redundant !!!! 嵐嵐嵐
@NickiRa_2627336 Almost impossible to say!1. Have you got mobile data switched on in your phone settings?2. Have you got an active Smarty sim and a current Smarty plan with enough data left on it?3. Have you done a Network Status check to look for a...
@Allines_1564912 You can only web chat with Smarty Support team.On this community forum we are customers like you, so no point in issuing a threat to leave.If you want a PAC code, you can get that via your account dashboard
@Nic1919535 Previously, you said the problem was down to work in the area. Is this the situation this weekend too?While I can see that it is frustrating, when would be a good time for them to do work on masts? Surely it's a problem for someone at any...
