ContributionsMost RecentMost LikesSolutionsRe: About to leave Smarty!! ArronPriest1974 the best you will get is a web chat with an agent - and they won’t necessarily answer immediately as they are busy. Re: Restrict tethering? Vix_125150 There is a way. You take his phone away until he does as you ask. Re: Transfer complete for number but iPhone not updated DavidMc_4375043 The correct number will be the one that shows in your account dashboard. Re: About to leave Smarty!! ArronPriest1974 Smarty operates on web chat to keep costs down. It has always been that way. Re: Do you have to pay? https://smarty.co.uk/roaming/europe?srsltid=AU7gw4XrwGao0akaZcx0ZI9PsguiwZkwLpAwd8lFYWVJ5lwNCcNwCa6O Re: I’m going abroad? Read the details on EU Roaming? Re: Help! Is it a group? If so you can click on the blue circle at top right to change the account you are looking at. Failing that, you need a web chat with Smarty support to sort an account issue Re: 8am texts from Smarty are annoying You can keep your phone in sleep mode until past that time. If you don’t pay, you won’t get a message. Most people are glad to have confirmation that it has gone through Re: Bereavement Condolences on your loss You will need a web chat with Smarty support for this. Gather any information that you have first Re: Help AleemKh_4149147 How about a 'please'? Here is an article that explains: https://help.smarty.co.uk/en/articles/3793308-topping-up-your-account-balance-in-store-via-paypoint