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MSF · 24-01-2025

MSF · 21-01-2025

There is an area of this Community Forum for Ideas.To date, since mid March 2024 there have been 26 ideas posted - admittedly some of them frivolous.3 of those have been under investigation for a very long time.None of the ideas has been implemented ...

MSF · 14-11-2024

A long time ago I was given a 2Gb data add by Smarty as a 'sorry' for a mess-up. I generally don't use much data via mobile as I am often in places with wifi; the data add on hardly went down and equally I rarely used much data from my monthly plans....

MSF · 18-05-2024

I just followed through a link on an email from MoneySupermarket to a deal on the Unlimited plan for £15 per month.https://smarty.co.uk/plans/unlimited?vc=12MthUltdGB15Apr24MSM&utm_campaign=awin&utm_medium=affiliates&utm_source=rightmobilephone&utm_c...

MSF · 24-04-2024

Just spotted the new section of Help Videos.https://community.smarty.co.uk/t5/help-videos/bg-p/help-videosSurely that will now make this section of the website totally redundant !!!! 嵐嵐嵐

MSF · 25-04-2025

@Melissa_2030607 If you set her up as a separate account with her own details (inl. address) then the sim will be sent to her. You can then activate it and invite her to join your group.

MSF · 25-04-2025

@TomaszMa_662736 Send it as a Complaint if you do not feel that they understand you.

MSF · 25-04-2025

@PhilSlu_3076576 It has never happened to me, but we have occasionally seen a post like this on this forum before.If it happened to me, I would be reporting it to Smarty via web chat - see 'Contact us' at bottom of this page.

MSF · 25-04-2025

@CHARLES_2683116 Given that Smarty runs on Three network, the situation is not in their direct control.All networks are likely to suffer the odd outage - it's a fact of life. That said, I have never experienced any major problems over the last few ye...

MSF · 25-04-2025

@i3 Relying on mobile data to replace broadband is always a problem because it does not seem to be as stable as broadband itself. If you get a great signal 99% of the time, sounds pretty good.I don't download vast amounts of data, so this is never a...

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