User Profile
MSF
SMARTY Guru
User Widgets
Contributions
Re: SIM Problems
RossMcL_4063471 So, the phone seems OK from what you say. Was there only one sim sent to you? Just wondering if you maybe put in the extra sim that they send out to give to friends. If not, you'll need web chat with Smarty Support for them to check and maybe send out a replacement sim.13Views0likes0CommentsRe: Make RCS available on iOS on SMARTY
shortbread I dismiss comments on logical grounds - you will see if you bother to read them carefully. Then reason that I might seem to do that often is because a lot of people post here to have a whinge about why they cannot get the equivalent of a Rolls Royce for a Ford Escort price. I have never said that there is anything wrong with what is being requested. I am merely pointing out that Smarty doesn't appear to consider it that important and clearly have not lost enough customers to warrant taking urgent action within the year. As it goes, I'm clearly do not have your technical expertise and am not aware of what is so special about RCS - maybe I missed those replies you mention that explained so clearly. I dismiss unjust criticism of Smarty because Many of us see it for what it is - a no-frills reasonably priced non-contract offering. Many people send comments thanking me for assistance with problems they have posted, so you'll have to take the rough with the smooth I'm afraid. Finally, I will categorically state that I receive nothing from Smarty in payment for being on this Forum - do you? But then, I don't suppose you are paid because it took you two months to be rude about what I wrote.3Views0likes0CommentsRe: setting up phone for spain
DavidMa_3705869 The only one to change is the APN. It needs to be set to mob.asm.net - please check that carefully. When you get there, sometimes it is better to manually choose network rather than live it on auto. That way you can see what network is offering the best signal in the area.35Views0likes0CommentsRe: Dre 806
AndreRo_3396155 Unfortunately, you are posting on the Community Forum and we are customers like you rather than Smarty staff. (except for a couple of Moderators) We therefore cannot answer your questions. When you start off on the web chat bot, you should get an opportunity to then chat with an agent. Have you completed a Network Status check to see if there is a known problem locally?11Views0likes0CommentsRe: Sim setup
DavidWa_4111491 Does your Account Dashboard show an active sim and a current Smarty plan? Have you also completed a Network Status check to see if there's any local mast issue? If everything looks fine, have you turned the phone off and then on again to try and force it to register on the network? Failing all else, a web chat with Smarty Support for them to investigate: http://www.smarty.co.uk/contact28Views0likes0CommentsRe: Group member set up problem even after contacting support
Electron You are most welcome! Unfortunately, you got yourself in a bit of a 'spin' but at least you have not been 'negatively charged'. I'm sure that you've got your 'energy' back now but will put any further deals under the 'microscope' in future! (I could probably go on punning for a long time....and often do... but I'll save you from that!)21Views1like0Comments