There is an area of this Community Forum for Ideas.To date, since mid March 2024 there have been 26 ideas posted - admittedly some of them frivolous.3 of those have been under investigation for a very long time.None of the ideas has been implemented ...
A long time ago I was given a 2Gb data add by Smarty as a 'sorry' for a mess-up.
I generally don't use much data via mobile as I am often in places with wifi; the data add on hardly went down and equally I rarely used much data from my monthly plans....
I just followed through a link on an email from MoneySupermarket to a deal on the Unlimited plan for £15 per month.https://smarty.co.uk/plans/unlimited?vc=12MthUltdGB15Apr24MSM&utm_campaign=awin&utm_medium=affiliates&utm_source=rightmobilephone&utm_c...
Just spotted the new section of Help Videos.https://community.smarty.co.uk/t5/help-videos/bg-p/help-videosSurely that will now make this section of the website totally redundant !!!! 嵐嵐嵐
@Nichola_2219004 Have you clicked on the blue circle at top right hand corner and then chosen the correct account first?Here are details of permissions: https://help.smarty.co.uk/en/articles/3417274-what-can-group-owners-and-members-see-or-do
@Russell_3018278 In the UK, it seems that all models still come with a sim slot and so it's hard to see why this is so important. In theory, once you insert the sim and all is working well (as you say it is for you), then you can simply forget about ...
@Annette_2877028 We are forum members like you.Smarty do not operate a telephone customer service department. You can web chat with them, firstly via the bot and then may get the opportunity to click on and ask to chat with a person; there may be a d...
@Sue-Ell_2414697 I did read about this issue before going to Australia. I had purchased a Three sim (because they offer included roaming in Australia), but was then concerned that I might have the same issue as you encountered.In the end, I went for ...
