There is an area of this Community Forum for Ideas.To date, since mid March 2024 there have been 26 ideas posted - admittedly some of them frivolous.3 of those have been under investigation for a very long time.None of the ideas has been implemented ...
A long time ago I was given a 2Gb data add by Smarty as a 'sorry' for a mess-up.
I generally don't use much data via mobile as I am often in places with wifi; the data add on hardly went down and equally I rarely used much data from my monthly plans....
I just followed through a link on an email from MoneySupermarket to a deal on the Unlimited plan for £15 per month.https://smarty.co.uk/plans/unlimited?vc=12MthUltdGB15Apr24MSM&utm_campaign=awin&utm_medium=affiliates&utm_source=rightmobilephone&utm_c...
Just spotted the new section of Help Videos.https://community.smarty.co.uk/t5/help-videos/bg-p/help-videosSurely that will now make this section of the website totally redundant !!!! 嵐嵐嵐
@IlieTrandafir7 You bought the 200Gb plan? Even if you used all the data, you would still have calls and texts because they are unlimited.If you post again, please can you just type into the box - nearly missed most of what you wrote.
@IanHarr_3454110 We cannot access your account because we are Forum members and not Smarty staff, so we don't know your password. Is there nowhere to click for forgotten password so that you can reset it? Usually this would be at log in on the web pa...
@LeeWalk_2992208 When you log into your Account Dashboard on the web site, you would normally see a yellow box with data details and underneath a date when the plan will reset. Are you not seeing that?
@JoanneD_2197181 The offer is not being advertised any longer on Smarty website - have you seen it elsewhere?You can try your luck in a web chat with Smarty Support -what's the worst that can happen - they say no?
