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WelshPaul
SMARTY Centurion
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SMARTY and eSIM – It's Here 🚀📱
If you’re an existing SMARTY customer, you can swap your physical SIM for an eSIM today. New customers and Group owners will be able to order an eSIM directly soon. In the meantime, you can still activate one by doing a SIM swap. https://help.smarty.co.uk/en/articles/11122358-smarty-and-esim-it-s-here394Views2likes3CommentsRe: WiFi Calling fails June 2025
MartinG_2971265 wrote: Are you saying it only affects iPhone, and is working okay on Android?? I'll give you until the end of the week if it's not fixed by then, I'll ditch Smarty/ Three. Apple released carrier update 64.1 which broke Wi-Fi calling for THREE and EE customers. Latest update: 10th June 17:00 - 3UK technical teams continue to with Apple to work on resolving the issue. Thank you for your patience, and we’ll continue to keep you updated.4.7KViews0likes0CommentsRe: WiFi Calling fails June 2025
10th June 09:00 - 3UK and Apple technical teams have identified the issue with Wi-Fi Calling and are now working on a fix. Thank you for your patience, and we’ll continue to keep you updated. 17:00 - 3UK technical teams continue to with Apple to work on resolving the issue. 15:00 - 3UK technical teams are working with Apple to work on resolving the issue. 13:00 - 3UK technical teams are continuing to work on resolving the issue. 11:00 - 3UK technical teams are investigating the issue.4.8KViews1like6CommentsRe: Calling all Unlimited Plan customers…
I’ve moved from SMARTY to iD Mobile because they’re cheaper. Here are my reasons for having an unlimited plan: 1. It brings me peace of mind. I wouldn’t consider myself a heavy user, but I do stream live TV, on-demand content including YouTube, and music. I also browse the web, send and receive emails, use various social media platforms, and communicate using VoIP and a variety of messaging platforms. I also use my mobile device as a hotspot occasionally, usually when travelling so I can use my laptop for all of the above reasons. 2. I do use it abroad, but the 12GB fair usage SMARTY offer isn’t enough. My current provider has a 30GB fair use policy. I use, on average, 22GB of data when travelling abroad. 3. Increase the 12GB roaming limit, offer rest of world roaming passes, direct debit, eSIM and smart watch support would be nice too.6.3KViews5likes1CommentRe: One Time Passcodes
No, THREE have been working on fixing a fault over the past 48 hours. Latest updates 14/05 11:45 - Three UK technical teams have resolved the issue for more OTPs and further work is ongoing to fix the remainder. Thank you for your continued patience, and we’ll continue to keep you updated. 08:30 - Three UK technical teams are continuing to work on resolving the issue 13/05 17:45 - Three UK technical teams have resolved the issue for most OTPs and further work is ongoing to fix the remainder. 14:00 - Three UK technical teams have identified the issue with and are now working on a fix. 11:30 - Three UK technical teams are investigating the issue.4.2KViews1like0CommentsRe: One Time Passcodes
You’re not alone! There are posts over on the THREE and iD Mobile support forums all reporting issues with receiving OTPs. Hello members. We're raised this issue internally and it's currently being investigated. We don't have any details we can share at the moment though, sorry. Pete.4.3KViews0likes0Comments