Unable to purchase add on using the SMARTY app (iOS)

[WelshPaul]

I am unable to purchase an out of plan add on using the SMARTY app on iOS 17.3. I check the box accepting the terms but clicking on “Pay with Apple Pay” or “Choose payment method” does nothing. 

[MSF]

@WelshPaul Apologies for stating what may be obvious.....did you tick the T&C's box?

Does it work if you go via web page instead?

[WelshPaul]

I did confirm in my original post above that I did indeed tick the T&C’s box @MSF. I haven’t tried using a web browser although I suspect that would indeed work. The aim of my post was to make SMARTY aware that the app is broken with regards to this function. 

[MSF]

@WelshPaul Fair enough! Missed that point! Just trying to help as I have done that on some web pages before.

I have just checked the app on my phone, also using iOS 17.3. The process worked and the app was happy to let me choose a method of payment and it seems that I could have used my Paypal or a credit/debit card. I have no reason to think that it would not have been successful - obviously though I did not go on to purchase anything.

[WelshPaul]

Oddly enough, just tried it again and it works now.