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Forum Posts

[Announcement] BIG NEWS: You can now text shortcodes! 🎉

  Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging.  So, what’s the big deal with shortcodes?   They’re those snappy little numbers (3-6 digits, usually five) that ...

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YulianK by SMARTY Community Manager
  • 25016 Views
  • 486 replies
  • 7 kudos

Sim problem

Hiordered a smarty sim unlimited everything works in iPhone but not an old Nokia unlocked or a three router any ideas why ?thanx for any reply 

Resolved! Network issues

Hi I'm based in new malden and have been having issues with my phone signal for about 3 or more weeks.  I have been on the 3 network checker and it's been saying, we are fixing an issue with our network in this area!   I'm wondering how much longer t...

Resolved! Entering PAC/STAC code

The area to enter my PAC/STAC code is not where the instructions have pointed me towards. 

Abdur8266 by SMARTY Pioneer
  • 4173 Views
  • 5 replies
  • 1 kudos

My Smarty SIM - WADA & the IOC are concerned 😂

 Since I joined Smarty on June 2nd, its been a truly fantastic experience / service.Its now running so fast that World Anti-Doping and the IOC are concerned Can I just point out that my Smarty SIM did not have three shredded wheat for breakfast*, was...

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JJP2 by SMARTY Pro-coach
  • 864 Views
  • 1 replies
  • 1 kudos

Resolved! Transferring number from old network to smarty

Hi, I’ve been trying to transfer my number to my new smarty sim for about a week now, I’ve put it through several times and I either get a ‘number hasn’t been transferred over’ message or nothing happens. I’ve been messaging Muzammil but this person ...

Payments

I’ve paid my monthly bill but I still can’t make calls etc can anyone help I’ve turned my phone off and rebooted it but no luck 

Esims

When will eSims be arriving. Having purchased a Pixel 7 phone l am can no longer use 2 SIM cards. I am still using my old Samsung in conjunction with my new phone, Or is there a work around 

No signal or wifi

Hi I've only had my smarty sim 2 weeks in that time I've been to Wales & Chester . I'm not able to get any signal to text or call nor data . My partner had no poblem on her tesco mobile I have a Samsung z3 flip any ideas ?? Thanks 

Jadkh by SMARTY Pioneer
  • 948 Views
  • 1 replies
  • 0 kudos

SMS number

I retained my original number when moving to smarty. This number shows up when I phone people but if I send MSM text it shows up as the number Smarty originally allocated to me