Update 09:00 Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our netw...
Yes, we heard you loud and clear—it’s been a long time coming, but the wait is finally over...SMARTY now supports shortcode messaging. So, what’s the big deal with shortcodes? They’re those snappy little numbers (3-6 digits, usually five) that ...
BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
I have 2 sim I paid for but 16 and 18 pound but but not working
Hi, just joined and had my old number ported across but my messaging is still coming from my pre ported number. Can you help?
Having issues trying to stream videos online since I've got my smarty sim. Any recommendations?
Hi,KuWFi CF905 4G Router I'm looking into buying a 4G router as I'm living in shared accommodation, its primary use will be for gaming and internet.I was wondering does Smarty do unlimited data only sims or is there away to purchase a second data onl...
Hi, I’ve activated my card but the car doesn’t seem to recognise that the card is activated. It does however detect a card is present. Any ideas? Thanks
How long does it take for my number to be transported from my previous network provider
HiI received two sims. One I have put in my phone and it’s fine. The other I put in my router and it won’t connect to internet. What am I doing wrong
I have put a sim in my router and it’s not activating.
I have just purchased a sim from smarty (first time) I have activated it however I cannot send or receive calls. How long will it take please??
I've only been registered with SMARTY since Saturday morning, but every time I start my browser to access their site (dashboard or community pages), it insists on requiring a verification code which it sends to me via TXT message. What's annoying abo...
Myself and my partner can make calls to various mobile numbers but when we call landlines we get either silence (the number is a hospital and works from other phones) or for other landlines a message saying this service is not included in your packag...
Hi there, Just bought this and password on the box doesn’t work. mam I missing something?
I'm having issues streaming videos on my tv since I switched over from vodaphone? It's buffering frequently
Very slow when streaming videos on my TV. any one had same issues? Was perfect on vodaphone
How do you see a modem I tried to transfer my number almost a month ago and now the code is expire and my number still not been transferred not happy at all.
Is it normal that toaming only gives 3G in France?
