BIG FAVOURS, BIGGER PERKS At SMARTY, we believe in the power of community and the joy of sharing great experiences. That's why we're thrilled to unveil our revamped Refer a Friend program! Whether you're a loyal SMARTY customer or a recent joiner,...
Hello SMARTY Community, We are always on the lookout to give you the best value possible and right now we are exploring ideas for our Refer a Friend offer. Your help will help us to improve our offer, we would greatly appreciate if you could take a...
Hi ive just join smarty the sim deal I signed up to was 30GB (special offer with doubled data to 60GB) unlimited calls and texts. I’ve logged onto my account and it only showing 30GB of data and my usage. We’re is the 60GB that I should have?
Hi,I recently returned to SMARTY (glad I did by the way!) and have found a family member who would like to take my spare SIM (the one to 'give to a friend') . Do we both get any 'perks' from this or must I include this family member within a group? A...
Just received email to say number has been transferred but unable to receive or make calls
Thanks to Kiran in customer service.From sham.
How can you allow this if you don't have a credit card? Thanks Lauren
My indoor download speed is farcical. Under 1 Mbps. I'm connected to 5G or at times 4G+. Upload is temperamental but satisfactory. I use Galaxy S22 Ultra.
Hi, some of the London Underground lines e.g. part Jubilee line / Central line offer 4G network. Do Smarty users have access to this 4G network in tube? If yes, how?
Hello SMARTY community! I have previously used a SMARTY SIM in a 4G router when my internet line was having issues, so my account plan (Not currently active) is for data-only plans when I try to renew. With recent price increases on my EE phone SIM, ...
Just to say thanks to Mahesh fir assistance just now regards to my new number not showing on dashboard and also for sorting my text verification log ins. Thanks Mahesh
Hi all,I was told by 9am today my number change would be done but it's not. Also, the assigned smarty number is still showing on my dashboard.Help.
Wanted to talk to a human being as have a number of queries about renewal. How can I do that?
Hi All.I'm not having any problems with my service but I was wondering...As all mobile operators will be turning off 3G mast-by mast over the next year or two, what will happen to people who don't have a 5G phone and who are with an operator who does...
Just joined Smarty and I notice sometimes there is a small telephone with a WiFi signal icon over it in the top right of my android phone. Any ideas please
Hi, New to Smarty on a 30gb data plus extra for one year 30gb so 60gb in total. The app dashboard only shows 30gb allowance, how to I get the extra 30gb? Any guidance much appreciated.
My 3 sim is 5 bars and 75 download.Smarty SIM in same phone at same location is 5 bars and 2.5. Any suggestions?
So I recently got an iPhone 13 Pro. Since I received it the phone has been jumping from 3G to 4G where I live, my previous iPhone XR more or less stayed on 4G after what seemed to be very recent upgrades to the network. This is because it used to als...
My Sons phone was stolen, his phone is still ringing and someone is answering. How do I get the number disconnected and the phone blocked? thanks
Trying to transfer my number over and I put in the PAC code (good until the 8th / tomorrow), in the "Phone Number You Want To Keep" box I put in my Lebara number and it throws up the error *Has Already Been Taken*What on earth does that mean? I'm st...
