RCA chat
So, can someone please explain why my phone number comes up correctly when I call yet on messages it has the temp number before my number was brought over from Vodafone to smarty? I've tried various work around yet nothing seems to fix the problem. Getting on my nerves now. Thanks, your assistance would be a help.
Anyone else not registering on network in Falmouth?
For the past two days my phone is not registering my sim card onto the network in Falmouth? Service status just keeps saying there is a signifigant issue in the area and will be fixed as soon as possible! Not exactly the reliable service I was expecting and the info is vague. If anyone has any idea what the issue is and a ETA on a fix I would be most grateful. Oddly I get full bar signal.....so it is not a signal issue.....and looking at the data returned from the handshake it seems my Smarty Sim is failing authorisation? Thankfully I have access to wifi calling at home, however I would like to know what the issue is and when it will be resolved by.
URGENT: Technical Error Blocking PAC Code - Manual Request
I am posting here because both the SMS (65075) and the online dashboard are returning errors, preventing me from obtaining my PAC code. This is a direct violation of Ofcom’s "Auto-Switching" regulations. Under Ofcom General Condition C6, you are legally required to provide my PAC code within 2 hours of a request. Your technical failures do not exempt you from this obligation. I demand an immediate manual intervention from a support agent to provide my PAC code. I am leaving your network because the SIM card is not compatible with my tablet. Provide the correct contact email or have an agent contact me immediately. This matter is now an official complaint.PAC Code - SMS ERROR
I want to receive my PAC code from you. When I send the SMS, I receive an error. I am leaving your network because you do not allow me to use this SIM card in my tablet. I am extremely disappointed! You are preventing me from receiving my PAC code. I keep receiving an error message every time I try, which is unacceptable. Please provide my PAC code immediately.WiFi Calling Not Working
Google Pixel 9 Pro (fully updated) My WiFi calling isn't working. I'm connected to WiFi but if I put my phone into aeroplane mode (while still connected to WiFi) and try to make a call it comes up with a message saying "turn off aeroplane mode or connect to a WiFi network to make calls". WiFi is working fine and has been rebooted. Have this issue on any WiFi network (I'm with BT, my parents are with Virgin and I have the issue at both places). Anyone else having issues?
Help Needed with my new eSim.
I’ve just recenty joined Smarty and have an eSim. Now when I’m away from home and my wifi I’m unable to use some of my apps or brows the web. I’m receiving a notification telling me I have no internet connection! This is not what I expected from using a Smarty sim. i also now have 2 mobile numbers which I do not want, a primary and personal one. i’m very disappointed in my new Smarty sim and wishing I hadn’t moved from my previous provider. Can anyone advise me please?SOMEONE please help
I'm SOOO confused... so my data doesn't work when WiFi is not avaliable. I have the correct settings activated. The sim is new and Smarty mobile are in the process of transferring my old Vodafone number to this provider. I'm not sure if this makes a difference. I bought the sim paying £18 for the unlimited everything and yet I have this problem with my data. Can anyone help. Thank
