customer support
197 TopicsHelp with plan
Hi I have a problem, I am out of data and don't want to adds on again but I changed my plan to have more data monthly and I want to use it now while will not renew until six days when my the other plan might start ... I need to start my plan now, I have just an hour data... Pls help meSolved27Views0likes1CommentCan't receive calls but can dial out.
I have recently moved to Smarty and brought my number with me. I am able to dial out and they see my original number but when they call me they get a message to say the number is unavailable. - I have full signal and 5g. Frustrating as now the number had ported (or semi ported it seems) I can not use the old providers sim either. I have a daughter with complex health issues and regularly receive calls from the school and NHS so really need any advice on getting this resolved please! I have contacted the Bot but I've had no response. Thank you.55Views0likes6CommentsError won't register, 3rd device still the same
Tried third device and still the sim won't register, account says activated 23/05/2026 but cannot connect on 3 mifi different makes and models. APN set correctly manual search shows 3 but will not connect and register. any suggestions34Views0likes3Comments