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Stephen_79's avatar
Stephen_79
SMARTY Pioneer
20-02-2026

RCA chat

So, can someone please explain why my phone number comes up correctly when I call yet on messages it has the temp number before my number was brought over from Vodafone to smarty? I've tried various work around yet nothing seems to fix the problem. Getting on my nerves now. Thanks, your assistance would be a help.

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1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    20-02-2026

    Stephen_79​ It is a common issue here. It seems that the phone remembers the original number allocated to the sim.

    For iPhones, turning off FaceTime and iMessage and then turning on again often seems to work.

    If nothing else works, then a Network Reset may well do it but you will apparently lose wifi settings etc.