Poor service so far
Just joined Smarty and not impressed. I get missed calls when the phone is next to me, phone not ringing. Weak signal constantly and WiFi calling doesn’t appear to work despite being enabled. Phone in London and performance much worse than my last provider, Is this to with the recent merger? I thought days of walking around to get a decent signal were in the past.Delayed SMS issue re-appeared
An issue seen a couple of years ago has re-appeared - SMS such as messages from websites not received promptly. This is on Pixel and it's hard to tell whether it's a phone or network issue as sending a text makes the missing messages appear. It could also relate to WiFi calling - which is on by default - so I'll try turning it off.
Dre 806
It’s currently 12:53pm 29/4/2026. I haven’t been able to make or receive a single call for over 24 hours. All my phone settings are as they should be, I have even put my sim into another phone and same issue.. This is a constant issue with UC Smarty. My data is working fine and I can make calls through WhatsApp, FaceTime, and other apps that use WiFi or internet to make calls. However, when people call my phone it says my number is no longer available. I have serious calls I need to make that I cannot. I am also waiting for important calls which can lead to legal repercussions if I’m am unable to speak to the person attempting to contact me. There is no way to contact anyone from smarty, no way to get a response from a real person as opposed to a BOT or AI and as usual there is NOT ONE SINGLE PERSON WHO HAS BEEN GIVE A SOLUTION for similar issues. How will this problem be fixed. When will it be fixed. Will I receive any repayments for not being provided with a service I am paying for?Very difficult scam
I've been charged £4.50 every week for this website funvids, I didn't even press anything, I just opened it, and somehow it got my phone number and has been charging me on my phone bill weekly, what can I do? Or can smarty block 3rd party payments? I've tried messaging 'STOP' to their shortcode 65065, but it said I have insufficient funds, so I bought a £5 bolt on that said it could message shortcodes, I converted it to credit, sent the message again, and it still didn't work, so I don't know what to do
