Forum Discussion
LouiseHa_444417
16-02-2026SMARTY Rookie
How to reactivate old sim?
I desperately need to re activate my Smarty account (I am returning to the Uk after living abroad).
I have an old sim but it was deactivated due to lack of use - how can I re register with my old number, hopefully before returning in a few weeks time. (Am having to use a different email add as old blueyonder one no longer works!)
Louise H-S
- 16-02-2026
LouiseHa_444417 Once the sim has been deactivated, the number will have been recycled and so unfortunately you cannot start a new sim with that number.
1 Reply
- MSFSMARTY Guru16-02-2026
LouiseHa_444417 Once the sim has been deactivated, the number will have been recycled and so unfortunately you cannot start a new sim with that number.