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KeldOru_1443787
SMARTY Maverick
Joined 08-12-2022
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Re: Confirmation emails
How this can not be clear suprises me !!!, anyway I have raised a complaint now, as I think the renewal emails mentioning a wrong date is misinformation. Maybe I should have said renewal emails. The account itself is fine with correct dates spanning another month.7Views0likes0CommentsConfirmation emails
Hi, can we please get this sorted, I reported in late 2025 that your confirmation emails of monthly payments is out of sync. Instead of referring to a date in a months time it refers to todays date. Problem started about November 2025. Surprise, suprise nothing has been done about this embarrasing lack of eye for detail. Others have spotted it, but no action so far. When I tried to highlight it, I was meet with more interest in my account details than this simple to fix piece of wrong information from Smarty. Someone fix it please !!!!! Would have attached picture below to prove my point, but can't find facility to do so, what more do I need to do to get your attention. Argghh.31Views0likes2CommentsRe: [Network Issue] Service Update - Resolved
Network up and running here in East Grinstead, some expected over reaction from some customers re. outage, I for one is staying put as Smarty is normally solid, no complaints at all. I was with mothership Three for 13 years before coming here, always been pleased, the grass is not always greener etc. Smarty is a bargain and for such a good price I am not one for complaining as it's fixed.7.3KViews1like0CommentsPromotion (2 GB extra)
I was recently given an extra 2 GB of data, however what is not clear, is how long will this be for. I did check the T&Cs for this and 15 months was mentioned somewhere. I am currently on the 4 GB plan, so an extra 2 GB is a big increase. Would appreciate an explanation on how long this promotion will run for. My data use is very modest so giving me an extra 2 GB is low risk for Smarty.1.6KViews2likes1Comment