Not so long ago, got an SMS from SMARTY about 'planned network improvements' at my postcode. Remembering this today, thought I'd check my location's network status, which was reported as:There is, at times, heavy usage in this local area. As a result...
Gave my PAC to SMARTY before 4pm last Friday (28th July). Online dashboard said number would be transferred on Tuesday (1st August) - when I queried this with the web chat team, told number transfer would be completed on Monday (31st July).I had expe...
Strange SMARTY have decided to do this in the middle of the day (here in the UK). Wondering if there is a serious security flaw in the SMARTY website for online account self-service?
Hello,The online SMARTY blog (https://smarty.co.uk/blog/3g-switch-off/) about 3G switch off begins:All you need to know about the 3G switch off As part of our mission to give you the best possible network experience, 3G coverage on SMARTY will begin ...
Hello,
I've got the SMARTY app for iOS, and I'm wondering if anyone else has this problem?
In the app, when I goto "History" and use the Looking for your "Out of plan" usage? option, it doesn't seem to work - none are shown.Using the SMARTY online da...
Okay @Rw, might be worth performing a NETWORK RESET given the mobile network has changed significantly, in your area, following 3G network switch-off. The iOS user guide explains how to do this on your iPhone.
Perhaps with the recent 3G network switch-off, affecting large parts of the Midlands, maybe SMARTY web chat is much busier than 'normal'. #LessSMARTY, #MoreMalarkey, @JeetenC_2689690.
SMARTY have turned off their 3G mobile network in that area, @Rw. Unless you're using a correctly configured 4G VoLTE capable handset, you won't be able to call and text, etcetera. You might be better off switching to another service provider, though...
Unfortunately @JeetenC_2689690, that's not an option SMARTY Mobile provide. SMARTY help & support is online only. You can chat online to an advisor from https://smarty.co.uk/contact. Then scroll down to "Start a conversation" - type "talk to a person...
Okay @BryanShaw_89055, make sure the APN value is set as "mob.asm.net". Then decide if you need an add-on, which will depend on whereabouts you're roaming and how much roaming mobile data you're expecting to use.
