Hi all!So a few months ago I moved over to iD Mobile.I did this because I couldn't make/receive calls from SMARTY after they switched off their 3G network and didn't support my phone on their 4G/VoLTE network and iD Mobile did (according to both of t...
There are a LOT of customers posting in the Community that are having problems making/receiving calls on their device even though it has the 'capablility' of connecting to VoLTE/4G Calling and WiFi Calling.Even if your device is on the SMARTY 'Approv...
Hi all I, like many others, have been unable to make or receive calls since earler this week or possibly longer.Looking in my phone I have found these details for the 'SIM card status' and I don't know what this suggests.Mobile network state - Disco...
I am being gifted a locked Samsung mobile phone (I don't know which network it is locked to) and I am asking to see if anyone has any suggestions as to how I can unlock the phone without having to pay to do it i.e. from my laptop, via the phone etc??...
Hi all
So, every Wednesday my Mum calls me from her mobile (to my mobile) but for the last 4/5 weeks she has had a problem with it connecting as her call keeps getting immediately directed to my voicemail (without my mobile ringing) but when she ca...
Hi @Christo_2910662 You will pay for the '1st' month up-front and then the next payment won't be taken until 1 month after connection.How long has ot been since you ordered the SIM? It can generally take up to 48hrs to receive it (dependant on Royal...
Hi @Kat_736 If you have an android phone then here is some helpful information.....https://www.androidauthority.com/mobile-data-not-working-869393/If you have an iPhone then I'm sure a quick internet search (using the connection to your router ) wi...
Hi @swaefas You are very welcome!Unfortunately it's not something that crosses our minds when changing handsets but we live and learn Glad I could be of some help x
Hi @swaefas I did a quick search for 'Motorola G60 Your device doesn't meet security requirements contactless payments' and this was one answer that I found from 1 month ago:-' I contacted Motorola and this was their response:We regret to inform you...
You are welcome @ChrisEdg_963607 Unfortunately, it is little known that mobile phones are also constrained by the software updates it receives and specifically where they come from, especially when it comes to certain features that require enabling ...
