Hi all I, like many others, have been unable to make or receive calls since earler this week or possibly longer.Looking in my phone I have found these details for the 'SIM card status' and I don't know what this suggests.Mobile network state - Disco...
I am being gifted a locked Samsung mobile phone (I don't know which network it is locked to) and I am asking to see if anyone has any suggestions as to how I can unlock the phone without having to pay to do it i.e. from my laptop, via the phone etc??...
Hi all
So, every Wednesday my Mum calls me from her mobile (to my mobile) but for the last 4/5 weeks she has had a problem with it connecting as her call keeps getting immediately directed to my voicemail (without my mobile ringing) but when she ca...
OMG this phone is sending me around the bendI charged my phone (Nokia 3) this morning as I was going out (if there is less than 70% charge then my phone may cut out if I use it and YES I had a new battery fitted in Dec last year and it STILL has...
Anyone else fed up of the the verification text/email that is sent almost EVERY time you sign in online?? Even when you tick the 'Remember this browser' box!WHY?????? We have already verified our email address and we have to input a password to ...
Hi @MarcusBur_62344 Are you in the Midlands? If so it's because the 3G network has now been turned off and your phone is not supported by SMARTY on the VoLTE network.First off, you can use this link to check if your device is VoLTE compatiblehttps:/...
Hi @peterha_1958309 If this is because the 3G network has been turned off in your area (which happened recently in the Midlands) then just search 'VoLTE' and you will see many, MANY posts with regards to this problem. It may be that your device isn'...
Hi @IanFaulc_618833 If this is because of the 3G turn-off (which has happened recently and you are in the Midlands) then just search 'VoLTE' and you will see many, MANY posts with regards to this problem. It may be that your device isn't supported b...
Hi @DavidCh_2654578 You can also do the following.....Go to your "Account settings". You'll find this by logging in and clicking on "Menu" on the top right corner of your dashboard. Click on "Manage plan" and under “Leave SMARTY", follow the steps t...
@YasminM_2530419 Unless your plan had the 'terms' that you get a reund on any data not used then I think that it will be unlikely you will get a refund.The plans that refund for unused data will credit the £ against the next months payment i.e I hav...
