Hi All,So, tonight I went to log in to this Community site and, because I am not currently a SMARTY customer, I was asked to input a verification code to confirm my email/password. This is not new as every so often I have to do it but the phone numbe...
So, I keep getting a messsage, when trying to add an image in a reply to a post, that I am not allowed 樂I had this when I 1st joined the Community (many, many years ago) but was then able to, and now again it's being restricted Why?? Anyone know wh...
Hi all!So a few months ago I moved over to iD Mobile.I did this because I couldn't make/receive calls from SMARTY after they switched off their 3G network and didn't support my phone on their 4G/VoLTE network and iD Mobile did (according to both of t...
There are a LOT of customers posting in the Community that are having problems making/receiving calls on their device even though it has the 'capablility' of connecting to VoLTE/4G Calling and WiFi Calling.Even if your device is on the SMARTY 'Approv...
Hi all I, like many others, have been unable to make or receive calls since earler this week or possibly longer.Looking in my phone I have found these details for the 'SIM card status' and I don't know what this suggests.Mobile network state - Disco...
Hi @SHAUNCO_1449045 What phone do you have?Can you still use your data and send/receive texts?Does your phone have VoLTE enabled (you need this to be able to connect to the 4G network)?.Have you checked the status of the coverage for your area recent...
Hi @Wendell_3126974 Can you please add more details as to what you need help with as the heading is rather confusing.Someone should be able to point you in the right direction once you have added them.x
Hi @JAH71 The only option to this problem is to change network provider! If you want a comparable (£) network that allows you to use shortcodes then iD Mobile is relatively good (but like all 'budget' providers they have their own issues).The only di...
Hi @PolyGer_3115683 Just wondering why you would need to do this??You can not 'temporarily' block a SIM card.The only suggestion I can make is to remove the SIM card and keep it somewhere safe until you need to use it again.Just be aware that you wil...
Hi @Valerie_3105725 When did you transfer to SMARTY?If you submit your PAC on a working day (Monday-Friday 8AM-5PM) for your transfer to complete by the end of the next working day. Outside of that, it might take an extra business day, or longer if i...
