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You’ve completely missed the point. It’s nothing to with the lack of customer service agents. It’s the lack of service. Smarty just gaslights their customers as if it’s a problem with their phones or settings. In reality Smarty has an over subscribed...

Same here. Just spent an hour on chat asking me to reset network, change APN etc, all things I’ve tried already. Then suggested that it’s a faulty SIM and to order a replacement which means losing all access to your phone as they block the number unt...