We're so sorry to hear about this Anthony_1444784,
Although deliveries take longer during bank holidays you should have received a confirmation email, something may have went wrong.
Can you please reach out to our customer care team at: https://sm...
Hi DavidB-3335558,
Im sorry to see this, i can understand your frustrations with WiFi calling especially within your home.
First, can you please check if your device is compatible for WiFi calling. If your device isn't on this list, then it may be ...
Hi JohnCha_1896480,
I am sorry but i am unsure what your question may be.
If your sons SIM is not working in his phone and he is a new member, make sure the SIM has been activated first. You can also try inserting the SIM into another device to see i...
Hi David!
With group plans, all payments will be taken from the group owners account. We are sorry as this cannot be changed.
As a group owner you can manage and update your payment details but this payment method will still take all members payment...
Hi DavidB-3335558,
Great question!
Like all networks, SMARTY can’t guarantee 100% coverage or an entirely fault-free service. Some areas may indeed have better coverage with SMARTY than others, and factors such as the size and layout of buildings can...
