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Hello. Is there a way to get my name to be shown when calling out?

dubz
SMARTY Pioneer
SMARTY Pioneer

Hello, I have a Iphone 13 mini. I would like it so that when i call out, and not just to my contacts, that my name or the name of my company i work for is shown with or instead of my number?

I work for a courier company, and would like my name to be shown when calling out, so that customers can see who it is they are being called by, which may mean they answer, instead of not as they wont know who is calling them?

Can this be done? I have changed the "my card" on my phone.

@

Thank you

4 REPLIES 4

MSF
SMARTY Guru
SMARTY Guru

@dubz When you call out, your phone shows its identity in terms of its mobile number.

If the person to whom you are calling has stored your number as a Contact, then it will tell them you are calling.

I have never seen a number come up on my phone with a company or person's name if they are not already in my Contacts. for that reason, I'm not sure it is possible - you can always ask though.

Decembersangel
SMARTY Motivator
SMARTY Motivator

Hi @dubz 

Have you tried:-
settings/general/about/name/Click the > on it/Then click x and change it.

There is also this:-
https://www.youtube.com/watch?v=MBnp9Hv83-I

If neither of these work, then you need to contact SMARTY so that they can change it on their end:-
https://smarty.co.uk/contact
Type 'talk to a person' in the dialogue box to connect to an adviser.

Good luck x x







Thank you very much. I have edited as per the first 2 suggestions. If that does not work, i'll contact Smarty.

Kind regards for taking the time to answer.

You are very welcome @dubz 👍

And, Thank You for letting me know my advice may have been helpful as many on here, who post a query, do not give any feedback and so we don't ever know if we have been helpful or not.
x