Unable to receive calls - straight to voicemail

[NilaRaj_1192815]

Hi! Since July all calls that are not on Whatsapp go straight to voicemail, it’s much worse when I’m at home than when I’m out which is weird because it was working fine before July (I’ve been with SMARTY for years now). 

Mobile service is fine and data roaming is on, I don’t know what to do. Please if anyone can help I’d be so grateful!! 

[MSF]

@NilaRaj_1192815 Firstly, check that you have not accidentally set your phone to reject all calls to voicemail.

If that is OK, try a web chat with Smarty Support for them to check their end.