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Forum Posts

Call dropping

Hi, one of my family members are on lyca mobile. I am on smarty and every time I call him the call drops at 14 seconds. I have called him back off my partners phone EE and works find which leads me to believe that’s it’s someting to do with smarty.  ...

Problem calling a specific 0343 number

Has anyone had and solved a problem calling an 0343 number ?   I've been trying to call the Epson printer helpdesk on 0343 903 7766 from my Smarty SIM, but each time I try, nothing happens for about 40 seconds, then "Unable to connect" flashes briefl...

Tim-JS by SMARTY Pioneer
  • 169 Views
  • 2 replies
  • 0 kudos

Not very impressed with SMARTY support so-far

Have to say I'm not very-impressed with SMARTY support so-far.Since I joined SMARTY a couple of weeks ago, I've been having issues with very-low data-speeds in my local area, and constant issues in sending and receiving phone-calls (to other mobiles ...

dftf by SMARTY Maverick
  • 745 Views
  • 9 replies
  • 1 kudos

Resolved! Unable to call in Honor

I have just acquired a Honor X6b and I cannot place or receive any calls. The signal goes from 4g to H as soon as I try to call. I can get and send messages so why is the call function not working? Any ideas please? 

Resolved! line busy

I want callers to be presented with an engaged tone when I am busy on another call how do I set this up? I do not want voicemail or bleeps to let me know someone is calling whilst I ma busy with someone else. 

Resolved! Problem receiving calls on iPhone 14 Pro

I’m having problems receiving calls. My son has rang me a few times, and he says on his end it’s ringing and ringing but my phone does not ring and there’s no record of any missed calls on my phone. I’m really concerned as I’m waiting to go in to hos...

4gVolte problems

Apologies if this is a repetition. Please could someone help with a definitive answer to the 4g call debacle. Would like to know, if I contact a real person at Smarty will they turn on Volte calling for a samsung phone, or is it a lost cause and I go...

vicmoo by SMARTY Pioneer
  • 1227 Views
  • 10 replies
  • 1 kudos

Help please I can’t make a call or receive

Hi one and all, can anyone please help, I got my new sim, I activated the card, everything is working except I can’t make or receive any calls, if anyone tries to call me it sounds like my phone is ringing, but it’s not, I get a text message saying I...

Issues with calls and low data-speeds since joining SMARTY

Hi allSince joining SMARTY a couple of weeks ago, I'm facing constant-issues with being unable to send or receive phone calls, and very low data-speeds (literally 1-2 Mbps up or down) at home, and around my local-area.Just wondering if anything can b...

dftf by SMARTY Maverick
  • 966 Views
  • 7 replies
  • 0 kudos

Samsung A35 or A55 on Wi-Fi calling

Hi, has anyone on here got a Samsung A35 or A55? I’m just trying to see if Smarty works on Wi-Fi calling on these models as these are not on the latest Smarty list of compatibile phones. Just trying to find out as thinking about moving from an old iP...

Incoming calls end after 2 mins 5 secs

I have a recurring issue with incoming calls ending at exactly 2 mins 5 secs. Its repeatable until I place an outgoing call, which works as expected, after placing an outgoing call usually incoming calls will work for a few hours before the issue reo...