I have been with Smarty since I was forced to change my supplier when Plusnet stopped providing moble access. I had no issues at all with the phone signal when I was with them. I recently became aware that I was losing my phone signal indoors when ...
This is urgent! I cannot receive or make calls. Any incoming call I get, when I answer it I immediately get call failed on my iphone. Has been like this since yesterday. Neither can I use Whatsapp for incoming or outgoing calls. I can text successfu...
Does Smarty have issues with users accessing Whatsapp? I have just got a Smarty SIM in my existing LG phone and moved from GiffGaff. I got my mother a new Samsung Galaxy phone and got a Smarty SIM for that too, replacing the old GiffGaff one in her o...
I've activated a new SIM card and transferred an old phone number from BT. This is to be used in a basic (non-smart) mobile for my mom and I've received confirmation from Smarty that the phone number has been transferred but I can only make Emergenc...
Hi, has anyone on here got a Samsung A35 or A55? I’m just trying to see if Smarty works on Wi-Fi calling on these models as these are not on the latest Smarty list of compatibile phones. Just trying to find out as thinking about moving from an old iP...
Hi, I'm with id mobile and my wife is with smarty, sometimes when I call her phone it doesn't ring? Or register that ivd phoned? I don't have problems with any other phone, what could be the problem? Thanks mark
Hi - i successfully ported my number to Smarty today. Outgoing calls show my number correctly, but incoming calls go to Voicemail at the callers end.
Hi allSince joining SMARTY a couple of weeks ago, I'm facing constant-issues with being unable to send or receive phone calls, and very low data-speeds (literally 1-2 Mbps up or down) at home, and around my local-area.Just wondering if anything can b...
I'm usig Sony Xperia XZ2 Compact (last 5 inch android from Sony) and i think i solved (or it solved itself) the 4g-Volte problem on it. Sony XZ2 phone is on Volte support blacklist at Smarty, so 4g calling should not work, but i didnt want to give up...
Have just joined Smarty. Number successfully ported. Can send and receive SMS and use internet but cannot receive or make calls.
I'm getting a problem when phoning I get dialing... then nothing, if I dial again sometimes it connects sometimes it just drops out again. when I am unable to dial out other people cannot phone me. I am able to send and receive texts. The problem is ...
I am very disappointed with smarty beyond belief. It's very restricting with multitude of problems. To start with, why every phone call goes automatically to "earphone "? This is absolutely ridiculous and annoying. I never in my life use this feature...
I have dual sim phone with Tesco & Smarty sims. As I'm out of the country I've disabled Smarty sim to avoid roaming charges. But my call history shows 80+ minutes of calls, to myself, in last few days (inclusive minutes so no charge). Any ideas how o...
I can not recieve or send calls out of my Hotmail / Internet area tried new sim today at a mobile phone shop and everything work fine tolf me the sim i was using is faulty can I request a new sim
I have a recurring issue with incoming calls ending at exactly 2 mins 5 secs. Its repeatable until I place an outgoing call, which works as expected, after placing an outgoing call usually incoming calls will work for a few hours before the issue reo...
My brother is on Lebara and when I try to call him from Smarty I either get silence or voicemail. Two other members of family and one friend also on Smarty have the same problem calling him. I got him to cancel all call diverts but it made no diffe...
I have NOT been able to receive or make calls !!! I Just get a silent hang while trying to make calls then an error message “” CALL FAILED “”… and I call myself and it goes straight to voicemail ( which I don’t have setup !!!) even when set to 4G / v...
Hello, Ringing mobile to mobile is fine, no issues. However, when I ring official business etc. such as The doctors, companies such as Virgin Media, I am guessing anyone that uses a business line other than a mobile, the conversation cuts out/delayed...
Both my wife and I done the IOS update yesterday and now we can't call or receive calls on our mobile phone. All other services are working. Any help or advice would be appreciated.
