Topics with Label: Call Issues

Unable to make or receive calls.

Have just joined Smarty. Number successfully ported. Can send and receive SMS and use internet but cannot receive or make calls.

Dialing... I am getting a problem making a phone call.

I'm getting a problem when phoning I get dialing... then nothing, if I dial again sometimes it connects sometimes it just drops out again. when I am unable to dial out other people cannot phone me. I am able to send and receive texts. The problem is ...

Resolved! Terrible

I am very disappointed with smarty beyond belief. It's very restricting with multitude of problems. To start with, why every phone call goes automatically to "earphone "? This is absolutely ridiculous and annoying. I never in my life use this feature...

Resolved! Calls I didn't make?

I have dual sim phone with Tesco & Smarty sims. As I'm out of the country I've disabled Smarty sim to avoid roaming charges. But my call history shows 80+ minutes of calls, to myself, in last few days (inclusive minutes so no charge). Any ideas how o...

Sim not working can only send and recieve calls when using interest

I can not recieve or send calls out of my Hotmail / Internet area tried new sim today at a mobile phone shop and everything work fine tolf me the sim i was using is faulty can I request a new sim

Incoming calls end after 2 mins 5 secs

I have a recurring issue with incoming calls ending at exactly 2 mins 5 secs. Its repeatable until I place an outgoing call, which works as expected, after placing an outgoing call usually incoming calls will work for a few hours before the issue reo...

Calls to Lebara

My brother is on Lebara and when I try to call him from Smarty I either get silence or voicemail. Two other members of family and one friend also on Smarty have the same problem calling him. I got him to cancel all call diverts but it made no diffe...

Resolved! Call Failed

I have NOT been able to receive or make calls !!! I Just get a silent hang while trying to make calls then an error message “” CALL FAILED “”… and I call myself and it goes straight to voicemail ( which I don’t have setup !!!) even when set to 4G / v...

Call cutting out when ringing businesses/landlines

Hello, Ringing mobile to mobile is fine, no issues. However, when I ring official business etc. such as The doctors, companies such as Virgin Media, I am guessing anyone that uses a business line other than a mobile, the conversation cuts out/delayed...

Voice call issues after IOS update

Both my wife and I done the IOS update yesterday and now we can't call or receive calls on our mobile phone. All other services are working. Any help or advice would be appreciated.

Receiving or making calls on iPhone 12

It’s now been days of not receiving or being able to calls from my phone for days. We contacted Snarty and told just to reset network settings. Done this and worked for a very short while then went back to not working. Emailed Smarty and all we got w...

calling 0345 numbers

My husband and me each have smarty sims mine 4gb data hubbies 15gb he can call 0345 number no trouble mine says I do not have access calling the same number , he does not pay any extra both phones are samsung mine a20 his a34 do I need to adjust somt...

can not make nor receive phone calls from home

I can not send nor receive calls from my Samsung SM-G390F nor my Samsung SM-T575 using the same SIM at my home location NN14 but can if I travel 6 miles away. My Sim works in another person's Motorola device, at my home location, and his lebara sim w...

Resolved! Unable to make or receive calls on samsung, can make and receivd texts

Call dropping

Hi, one of my family members are on lyca mobile. I am on smarty and every time I call him the call drops at 14 seconds. I have called him back off my partners phone EE and works find which leads me to believe that’s it’s someting to do with smarty. ...

Problem calling a specific 0343 number

Has anyone had and solved a problem calling an 0343 number ? I've been trying to call the Epson printer helpdesk on 0343 903 7766 from my Smarty SIM, but each time I try, nothing happens for about 40 seconds, then "Unable to connect" flashes briefl...

Not very impressed with SMARTY support so-far

Have to say I'm not very-impressed with SMARTY support so-far.Since I joined SMARTY a couple of weeks ago, I've been having issues with very-low data-speeds in my local area, and constant issues in sending and receiving phone-calls (to other mobiles ...

Why can't I use my phone in Gatwick airport to make calls

Airports?

Resolved! Unable to call in Honor

I have just acquired a Honor X6b and I cannot place or receive any calls. The signal goes from 4g to H as soon as I try to call. I can get and send messages so why is the call function not working? Any ideas please?

Resolved! line busy

I want callers to be presented with an engaged tone when I am busy on another call how do I set this up? I do not want voicemail or bleeps to let me know someone is calling whilst I ma busy with someone else.

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