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Can't make or receive calls

I've been using SMARTY for a month with no problems but suddenly can't make or receive calls. I got a new SIM and data/texts is fine. I've done a factory reset, reset phones and network and have a strong signal. My phone is. POCO M4 Pro. 

Unable to receive calls on Samsung

Hi I've been with Smarty for over 1 week and I'm unable to receive incoming calls. I can get calls and messages on WhatsApp and I can also receive SMS messages but no calls. If someone phones me they get a message that the number is not available. I ...

Number trasferred but I cannot receive calls

My number has been transferrde but I cannot receive calls. Whne my husband tried to call me his phone said "number not valid" and the problem  has not gone  away Also on the smarty app it says unlimited phone calls 4 minutes.  I purchased unlimited c...

Resolved! No Whatsapp compatability

Does Smarty have issues with users accessing Whatsapp? I have just got a Smarty SIM in my existing LG phone and moved from GiffGaff. I got my mother a new Samsung Galaxy phone and got a Smarty SIM for that too, replacing the old GiffGaff one in her o...

Resolved! New sim not working on nokia 105?

I just activated a new sim card use on a Nokia 105 phone. Still unable to make or receive calls after almost 3 hours after activation. Any advice? Thank you.

888dd by SMARTY Maverick
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  • 7 replies
  • 1 kudos

“Number not recognised” while in Montenegro

When anyone calls my number they get “number not recognised” - check number, dial again.  Calls should divert to voicemail, which was working when I left UK. They are not. I am in Montenegro. All my settings correct for roaming. I am receiving texts ...

Intermittently not receiving calls

Frequently when my husband and three other people that I know of call me, my phone doesn't ring and there is no call history. From their side it rings until the voicemail picks up. If they leave a message i get a text message but still nothing in the...

Unable to receive phone signal indoors

I have been with Smarty since I was forced to change my supplier when Plusnet stopped providing moble access. I had no issues at all with the phone signal when I was with them.   I recently became aware that I was losing my phone signal indoors when ...

Problems with new SIM card.

I've activated a new SIM card and transferred an old phone number from BT.  This is to be used in a basic (non-smart) mobile for my mom and I've received confirmation from Smarty that the phone number has been transferred but I can only make Emergenc...

Samsung A35 or A55 on Wi-Fi calling

Hi, has anyone on here got a Samsung A35 or A55? I’m just trying to see if Smarty works on Wi-Fi calling on these models as these are not on the latest Smarty list of compatibile phones. Just trying to find out as thinking about moving from an old iP...

Ringing

Hi, I'm with id mobile and my wife is with smarty, sometimes when I call her phone it doesn't ring? Or register that ivd phoned? I don't have problems with any other phone, what could be the problem? Thanks mark

Issues with calls and low data-speeds since joining SMARTY

Hi allSince joining SMARTY a couple of weeks ago, I'm facing constant-issues with being unable to send or receive phone calls, and very low data-speeds (literally 1-2 Mbps up or down) at home, and around my local-area.Just wondering if anything can b...

dftf by SMARTY Maverick
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  • 9 replies
  • 0 kudos