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getting 'call failed' whenever answering incoming call, and nothing happens when I call out.

Christo_3322266
SMARTY Pioneer
SMARTY Pioneer

This is urgent! I cannot receive or make calls. 

Any incoming call I get, when I answer it I immediately get call failed on my iphone.

Has been like this since yesterday. Neither can I use Whatsapp for incoming or outgoing calls.

I can text successfully.

I'm going on holiday on Saturday morning and I need to be able to contact my son whilst I am away.

 

I am 4G and voLTE enabled.

 

Can you please advise?

 

Thank you,

 

Chris

 

 

 

 

 

 

 

1 REPLY 1

MSF
SMARTY Guru
SMARTY Guru

@Christo_3322266 Did you start by doing a Network Status check to look for any local problems?

Can you check the phone with another sim from a friend/family member?