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VodafoneThree network merger

Once Three and Vodafone are able to share mobile networks, will Smarty users be able to make calls and texts on the Vodafone 2g network in very poor signal areas?

Text message problem

After transfered to Smarty, I could call, surface internet, but could not receive text message. Smarty CS staff (Aakash) helps me to solve it in following steps: Option 1: Install Google Messages Go to the Google Play Store. Search for Google Mes...

New member

Can anyone tell me why as a new member I’m suddenly not able to send msgs in a group chat that was able to before.

Resolved! Texts not showing on dashboard

Over the last two months I am not seeing any texts on my dashboard. Calls and data are showing. Have tried the same online chat a couple of times without success. Any other deas

Resolved! Text Cyprus mobile number

I think I should be able to send a text to a cyprus mobile number. I have credits on my account. The message don't get sent though. I get error message saying text couldn't be sent. Any ideas? Thanks in advance

UK SIM not working in Australia

Since arriving in Australia, I've been unable to use my Smarty UK SIM (just required for 2-step banking authentication etc as I have a local SIM for calls, texts and data).The SIM is recognised by my phone and multiple local phone signals are identif...

Resolved! Call Failed

I have NOT been able to receive or make calls !!! I Just get a silent hang while trying to make calls then an error message “” CALL FAILED “”… and I call myself and it goes straight to voicemail ( which I don’t have setup !!!) even when set to 4G / v...

Oz90210 by • SMARTY Commentator
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after porting fault

my ported number works calls but not messages tried altering the number stored in phone which shows the issued number but just goes back to it and won’t stay as my number also says in messages after changed the number there can’t be used for messages...

Can’t send a text

Since swapping to smarty, when I text my husband, he doesn’t receive them yet he can text me and I receive his. We both have same iPhones. He’s on Lyca network. It’s driving me mad! Tried contacting cust service but it’s hopeless, they don’t seem to ...