Chats & Hacks
Top tips and the place to discuss everything SMARTY
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

URGENT: SMARTY is failing now, time to move to ID

Compare Smarty to ID on here: https://www.uswitch.com/mobiles/compare/sim_only_deals/Smarty is honestly terrible. ID offers so much more on the same network for the same price.They offer more data per £, data rollover, more EU countries access, 30GB ...

SN_924334 by SMARTY Rookie
  • 264 Views
  • 2 replies
  • 0 kudos

Calling all Unlimited Plan customers…

We’re keen to hear from you and how we can enhance your experience with SMARTY so we have a few questions for you. You don’t have to answer them all, you don’t have to write pages and pages (unless you want to), we just really want to know how you fe...

Featured_Post_Open_Discussion@1x.png
NealP by Team SMARTY
  • 4915 Views
  • 26 replies
  • 1 kudos

Resolved! Roaming data usage

Hi. I'm trying to see how much data I've used while roaming abroad. The smarty app only seems to show total data used (while in UK and EU) . Can I isolate data used while roaming? 

Roaming in Romania - Not working

Hi. Roaming in Romania on only network allowed DigiMobil is not working. iPhone with Roaming settings activated number +44 7458 641674. Welcome to Romania message was received. Please check. Thank you. 

No signal in Finland

I’m using my iPhone in Finland and the 4G and 5G symbols at the top of the screen keep flickering. Does anyone know how to solve this?

“Number not recognised” while in Montenegro

When anyone calls my number they get “number not recognised” - check number, dial again.  Calls should divert to voicemail, which was working when I left UK. They are not. I am in Montenegro. All my settings correct for roaming. I am receiving texts ...

Data Add-ons allowance in EU

Hi, I have a 15GB data only sim for a mobile router in my motorhome. I am going to the EU for 6 weeks and may need more than the 15GBs. If I buy a data add-on can I use all of it in the EU or am I limited to the 12GB fair usage how ever much data I b...

EU ROAMING MESSAGE

Just rx'd this message with regards to my sons sim, he is abroad on a school trip: Just to let you know, you’ve nearly reached our 12.00GB EU fair use data limit this month. You have remaining 10.18GB   Is this telling me he has 10.18gb left or less...

Unlimited data?

I recently came back to Smarty and took out a 40gb plan... However whilst away on holiday we quickly ran out of data so added and payed for an unlimited plan which still has 24 days remaining! ... Now today when try to do some work I find my data pla...

Resolved! iPad roaming

Can I use my iPad data in the USA? It’s obviously not going to be used for making phone calls 

Hobbayne by SMARTY Pioneer
  • 1276 Views
  • 3 replies
  • 0 kudos

Using phone in France

I want to be sure I can use my phone in France. I’ve looked at the instructions for an iPhone but the mobile data on my phone settings doesn’t allow me access to to the APN settings. Any advice please? 

No Mobile Data

Only Wi-Fi connection in Southern Spain. Pretty sure APN setting is as instructed. Calls fine but internet and WhatsApp not working unless via Wi-Fi  Barrie iPhone 11 4g