We’re keen to hear from you and how we can enhance your experience with SMARTY so we have a few questions for you. You don’t have to answer them all, you don’t have to write pages and pages (unless you want to), we just really want to know how you fe...
I use this for our internet when we are in our motorhome in the UK and it works very well. We will be going to France this Summer . Will I have to make any changes and how? thanks.
Smarty website & chat not very helpful - instructions on what to do with a phone but nothing on Routers no one to talk to at smarty of course - anyone had any experience of doing this as believe settings need to be changed ?
My iPhone keeps flickering between 4G and 5G. Does anybody know how to solve this?
I’m using my iPhone in Finland and the 4G and 5G symbols at the top of the screen keep flickering. Does anyone know how to solve this?
When anyone calls my number they get “number not recognised” - check number, dial again. Calls should divert to voicemail, which was working when I left UK. They are not. I am in Montenegro. All my settings correct for roaming. I am receiving texts ...
I use my sim in a wifi hub and not a phone. is there a way I cam use this abroad in the eu
Hi, I have a 15GB data only sim for a mobile router in my motorhome. I am going to the EU for 6 weeks and may need more than the 15GBs. If I buy a data add-on can I use all of it in the EU or am I limited to the 12GB fair usage how ever much data I b...
Just rx'd this message with regards to my sons sim, he is abroad on a school trip: Just to let you know, you’ve nearly reached our 12.00GB EU fair use data limit this month. You have remaining 10.18GB Is this telling me he has 10.18gb left or less...
How do I pay for use in the Isle of Man?
I recently came back to Smarty and took out a 40gb plan... However whilst away on holiday we quickly ran out of data so added and payed for an unlimited plan which still has 24 days remaining! ... Now today when try to do some work I find my data pla...
Can I use my iPad data in the USA? It’s obviously not going to be used for making phone calls
I want to be sure I can use my phone in France. I’ve looked at the instructions for an iPhone but the mobile data on my phone settings doesn’t allow me access to to the APN settings. Any advice please?
Only Wi-Fi connection in Southern Spain. Pretty sure APN setting is as instructed. Calls fine but internet and WhatsApp not working unless via Wi-Fi Barrie iPhone 11 4g
To whom it concerns I set up my phone for overseas coverage in Australia and New Zealand it qprin Aick
Hi, we are going to France and have a Data only SIM card for our caravan WIFI. Do we need to adjust the card in any way and if so how as its not installed on a phone. And I understand that we are allowed 12gb after that we can top up can this be don...
Hi. I am travelling and aware of the 12gb data cap, which when exceeded I can pay for a 3 day add on. I am travelling for a long time, so is there another way just to buy another 12gb extension. Also, how do I know how much data I have used. I have j...
To everyone reading , Hope yoy can advise me or help . I will soon be visiting Wroclaw, Poland for afew days . I'm from the UK and have the twelve pound a month 100gb Smarty Deal . I want to be able to use my Samsung Android mobile phone while I'm ...
