How are you finding our login and authentication process? Share your experience and any difficulties you faced in particular. Here are a few key points we would like to know: Overall experience: How would you rate your overall experience with our lo...
Hi everyoneI've been getting more than a few nuisance calls lately since I switched to Smarty. I don't know if it's just coincidence, and it probably is nothing to do with the switch, as I am using the same number I was using with my previous network...
I have forgotten my password and can click to get an email from Smarty which allows me to log in without one, but I can't seem to find, get a link which simply allows me to reset it! Am I missing something?
I think I would like to request smarty addressing the issue where sending images via MMS is concerned is too small. 300Kbs is not enough when other networks allow 3meg upto 10meg per file. I use the emergency service on my phone for safety and it a...
My phone number has allegedly sent an SMS to 00447537452514 at 18:03 on 01/11/2023, when I did not. There is no record of the text on my phone, but it shows up in the Usage history on my dashboard. This is very concerning. This number has hundreds o...
Hi Everyone, Thank you for letting us know regarding your experience with the current MFA setup. Following your feedback we have made some changes and they should be live now. Please make sure to setup your device or browser as 'Trusted' in order t...
Hello SMARTY Community,We always love to hear your input, and right now we are exploring ideas about helping parents to keep their children safe online. As with most potential online dangers, there are several risks such as:1. Cyberbullying, Sexting...
I'm looking for a budget Android phone, just as a backup phone, that works with 5G on Smarty and supports GooglePay (maybe they all do?).Any suggestions or preferences?
I’ve been looking into the best way to make devices around the house (Phones & Tablets) safe for my child to use. E.g., Blocking explicit content. I thought I’d share these step-by-step on how to do it, in case anyone found themselves in a similar...
