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Resolved! SIM card not working

Help, I inserted my SIM card & registered all relevant info. I’ve done all that’s been mentioned. On my phone it still says no SIM card. I tried in my own phone & still nothing. How do I get a new SIM card sent to me?? 

joining Smarty, life of SIM deals.

Hi, I haven't received my SIM yet, but had a few questions:1 My account page does not have much functionality, will this change once I activate my SIM?2 If I navigate away from my dashboard, I seem unable to navigate back again; there does not seem t...

How to set up Smarty with an unlocked Smart 4G Hub

Hi, I bought a Smarty 40 GB Sim (now ugrgaded to 80 GB) to use in an unlocked Smart 4G Hub. Although I can connect to my laptop usiing Wifi with my Smarty SIM in the router Wifi I am confused as to what SIM I need to put in my existing phone which wa...

Protecting against SIM swap fraud

There are numerous instances these days of SIM Swap fraud.  In addition to setting a PIN code to unlock the SIM card, what else can we do to prevent scammers from persuading SMARTY that a SIM has been lost or damaged and handing over a new SIM to the...

GraemeR by • SMARTY Pioneer
  • 1117 Views
  • 3 replies
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Resolved! Call Failed

I have NOT been able to receive or make calls !!! I Just get a silent hang while trying to make calls then an error message “” CALL FAILED “”… and I call myself and it goes straight to voicemail ( which I don’t have setup !!!) even when set to 4G / v...

Oz90210 by • SMARTY Commentator
  • 2156 Views
  • 10 replies
  • 0 kudos

PUK

Still haven't received my PUK despite giving my details.   Anthony Ward 07367209162.

Can't activate second SIM

I have a SMARTY account with a Google Pixel.I wanted to add a second phone so started a Group.Signed up to new account with payment details, waited for new SIM to arrive.New SIM arrives and I'm instructed to Activate SIM. On website the Activate SIM ...

Data si

I have a new data sim for my TP Link. can I register it in the TP Link or do I have to put it in a phone to start  

New customer

Just switched over and ticked all the boxes to keep my number. Now my account reads "awaiting number"  There's no help, not even a chat bot, having regrets already! that guy in the gym that recommended these clowns!  

Only chat bots??

Hi i bought a sim yesterday but it's made me buy data and sending me a sim but I already bought one so don't need another, i,just need to activate the one I bought but there's no option for that???