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UK SIM not working in Australia

Since arriving in Australia, I've been unable to use my Smarty UK SIM (just required for 2-step banking authentication etc as I have a local SIM for calls, texts and data).The SIM is recognised by my phone and multiple local phone signals are identif...

My Huawei B311 (4G) router has suddenly started receiving phone calls!

When SMARTY dropped 3G in my area my Huawei B311 router stopped receiving phone calls (and I bought a Tenda N300, which receives OTPs as a string of @s). This morning it is receiving calls. The light on the router turns blue which, AIUI, means it's d...

Can't call wife's phone number but I can call if I use grandsons 3 sim?

Very poor signal - kent and London

I've noticed a marked degradation int he quality of service i've received over the last few months or so.While in Westfield shopping centre in Stratford, London, I had absolutely no signal whatsoever for most of the time I was there - relying instead...

4gVolte problems

Apologies if this is a repetition. Please could someone help with a definitive answer to the 4g call debacle. Would like to know, if I contact a real person at Smarty will they turn on Volte calling for a samsung phone, or is it a lost cause and I go...

Help please I can’t make a call or receive

Hi one and all, can anyone please help, I got my new sim, I activated the card, everything is working except I can’t make or receive any calls, if anyone tries to call me it sounds like my phone is ringing, but it’s not, I get a text message saying I...

Looking for a router that works in an area where 3G has been dropped.

Has anyone, in an area where 3G has been dropped, have a Router that works with SMARTY (and has a telephone socket/port)? If so what make and model is it? Thanks.I have a Huawei B311 and a Tenda N300.The Huawei doesn't give me phone calls (it used to...

VoLTE

My Sony Xperia 1 iii not work with 4g calling so looks like people are going to be leaving smarty unless they sort it out

My phone is going straight yo voicemail and not alowing me to call people.

My phone is going straight yo voicemail and not letting me make calls whats going in here it says that everything is fine in my area in terms of signal, this has been going on for a week now.

OTP message from amazon arrives as a string of @s on my new Tenda Router.

Due to SMARTY dropping 3G in my area I've just replaced my Huawei B311 4G Router with a Tenda Wi-Fi 4G VoLTE Router (Model 4G06v1.1). It works just fine bar for one thing. When trying to login to Amazon or a bank the OTP message they send me via text...