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adult content filter off

To activate the settings i did the card process six times & I thought it was my card or the website. but no, it needs to be a credit card not debit card.SMARTY have taken £6 in activation feels and not refunded it when it states it would be refunded ...

Resolved! Adult content blocked on mobile data...

... But comes through on WiFi. Adult content filter is set to off in the app, and when I authorise the £1 payment to verify I'm over 18, the app gives a failed  transaction message yet my bank notifies me it's gone through? Any ideas? I've cleared th...

Towser by SMARTY Pioneer
  • 30145 Views
  • 25 replies
  • 5 kudos

Adult Content Filter

How do I turn off the adult filter. Went through the verify process but states invalid card and yet money has been taken & not refunded....as yet. Twice I did it. 

Resolved! Adult Content enable/disable

Hello there I have several uncleared and pending £1 payments to smarty as I tried to have adult content enabled and very my age still waiting for some moves on this matter, my question to you is there anything else I can do to sort this matter out.? ...

bense303 by SMARTY Pioneer
  • 875 Views
  • 10 replies
  • 0 kudos

18+ Content - enabled but cannot access

SIM 1 - this is in my Android cellphoneSIM 2 - this is in my home 5G router, unlimited dataBOTH SIM 1 and 2 had their 18+ Content ENABLED on 14/6/23 after submitted my photo ID as requested by Smarty. Everything have been working fine with no issues ...

Jon2023 by SMARTY Commentator
  • 12551 Views
  • 24 replies
  • 2 kudos

Resolved! "archive.org" is blocked. Why?

https://archive.org is blocked. I can't open it in any browser, but can open it using Opera's VPN. Why is this good website blocked?  

NoSpam by SMARTY Pioneer
  • 9228 Views
  • 6 replies
  • 2 kudos

Resolved! Notifications only arrive when connected to wifi

Hi, my wife and I both have Pixel 2 phones on the 30GB tariff (we recently downgraded from the Unlimited tariff) and notice that over the past week or so, push notifications only arrive when we are connected to wifi.  When out on 4G, we can use all o...

Adult Content - Idea for Smarty Marketing Manager

As we see daily requests for help on how to remove the adult content filter, I had an idea for the Smarty Marketing Department. A new customer can send in a copy of their passport or driving licence, to prove they are over 18.Then, Smarty send them a...

JJP2 by SMARTY Pro-coach
  • 551 Views
  • 0 replies
  • 2 kudos

why did adult sites get blocked on my phone

i have had the adult content filter off for months, just now when i tried to access a site it was blocked, i had to restart my phone to make the adult content filter go off again. why did it come back on temporarily after been off for months

Adult content

I have used my card as instructed on my dashboard three times .. the money has left my account and I am still blocked ?

WaybackMachine

Hi, I'm trying to access the internet archive facility "Wayback Machine", but your system blocks it as adult content. It is just an archive of the internet, please could you remove it from your blocking. thanks  

Namitch by SMARTY Pioneer
  • 1665 Views
  • 3 replies
  • 1 kudos

Couple of questions. New here

Hi I bought a sim for my son.  How do I cap the monthly amount so he doesn't buy stuff on my bank card? Is the 18+ turned on when you recieve the sim as I don't want him ending up on random sites? Many thanks Danny