cancel
Showing results for 
Search instead for 
Did you mean: 

Ublocking adult content

GaryHal_1976969
SMARTY Rookie
SMARTY Rookie

How to unblock using gpay

2 ACCEPTED SOLUTIONS

Chalkychap
SMARTY Major Player
SMARTY Major Player

You can unlock adult content by visiting https://smarty.co.uk/dashboard/settings/adult-content, after you login to your SMARTY online account.

You can do it in the SMARTY app as follows:

Chalkychap_0-1681424622506.png

 

View solution in original post

halfSpencer123
SMARTY Maverick
SMARTY Maverick

Hi there @NathanN_2544081 and @GaryHal_1976969!

Like you, I do not own a credit card, I only own debit cards as I am self employed and don’t have a guaranteed income.

Unfortunately, SMARTY only allows for credit cards to be used as this is the only way to verify an individual over 18 is the account holder, this is because it is illegal to own a credit card under 18. 

There is a fix to this however, you can contact support chat which is open from 8am - 8pm and will be able to help you with this (I assume they will just unlock it).

I hope this helps and have an amazing day!

Thanks!

View solution in original post

8 REPLIES 8

Chalkychap
SMARTY Major Player
SMARTY Major Player

You can unlock adult content by visiting https://smarty.co.uk/dashboard/settings/adult-content, after you login to your SMARTY online account.

You can do it in the SMARTY app as follows:

Chalkychap_0-1681424622506.png

 

NathanN_2544081
SMARTY Pioneer
SMARTY Pioneer

I paid £1 4 adult content but it still want let me use **bleep** site 

halfSpencer123
SMARTY Maverick
SMARTY Maverick

Hi there @NathanN_2544081 and @GaryHal_1976969!

Like you, I do not own a credit card, I only own debit cards as I am self employed and don’t have a guaranteed income.

Unfortunately, SMARTY only allows for credit cards to be used as this is the only way to verify an individual over 18 is the account holder, this is because it is illegal to own a credit card under 18. 

There is a fix to this however, you can contact support chat which is open from 8am - 8pm and will be able to help you with this (I assume they will just unlock it).

I hope this helps and have an amazing day!

Thanks!

RobertV_2586666
SMARTY Pioneer
SMARTY Pioneer

Can you unblock please

RobertV_2586666
SMARTY Pioneer
SMARTY Pioneer

Can you please unblock adult stuff please I'm 37 years old

RobertV_2586666
SMARTY Pioneer
SMARTY Pioneer

How do I unblock I put codes in but nothing has happrned

RobertV_2586666
SMARTY Pioneer
SMARTY Pioneer

How to unblock adult stuff please I'm 37 years old 

Hello, 

You can find more information on how to do this here : https://help.smarty.co.uk/en/articles/1066648-parental-restrictions - Natalie