Hi, Hope everyone's wellI have been unable to return to the UK for the last couple months because of family issues. This led to me not realisng that my account was close to being closed I saw the email that it was closed and tried to renew it by purc...
Any plans for Visual Voicemail for SMARTY and any other networks that use the 3 network infrastructure? Voicemail is quite 1990s in that it delivers a text with a just a phone number, so you have to dial voicemail in order to identify who the caller...
Compare Smarty to ID on here: https://www.uswitch.com/mobiles/compare/sim_only_deals/Smarty is honestly terrible. ID offers so much more on the same network for the same price.They offer more data per £, data rollover, more EU countries access, 30GB ...
We’re keen to hear from you and how we can enhance your experience with SMARTY so we have a few questions for you. You don’t have to answer them all, you don’t have to write pages and pages (unless you want to), we just really want to know how you fe...
My package was expiring today and it wasn't on auto renew.Now I with app, all types of browsers, clearing cache and cookies as advised by helpline, different payment cards, I can not renew it or change it and unable o use any voice or data. Whenever ...
I want to transfer my number from the 80 package to a full month. Please help me. How do I do this? Or I want the company’s number to call them. Can someone help me, please?
How do I switch to a student plan from a normal unlimited plan now I've started as a student i can't do it everytime I click buy plan it just takes me to my dashboard.
I will be shortly moving to Italy for a year then returning to the UK. I am required to have an Italian mobile number so I won't be using my current number. Can I just stop my plan until I come back and reactivate my SMARTY number?
Black Friday is once again upon us! And at SMARTY, we believe in making life simpler, especially during the hustle and bustle of sale season. That's why we're excited to share with the SMARTY community our Black Friday SIM Only deals that are no-non...
A long time ago I was given a 2Gb data add by Smarty as a 'sorry' for a mess-up. I generally don't use much data via mobile as I am often in places with wifi; the data add on hardly went down and equally I rarely used much data from my monthly plans....
Hi allI joined SMARTY recently on the "5GB for £5" promotion.If I log into my Dashboard, it says on the main screen:£5 £6 per month14 months remainingI would assume therefore the offer should begin this month, but in Account Settings > Manage Planit ...
I am a new customer today. I have signed up for unlimited data £20 per month. I see others are being asked to pay £15 per month for same. Smarty did not tell me. I am a sucker.I do not want to pay £20. I want to pay £15. I am regretting joining Smart...
Hello community, Smarty messaged to say they will automatically change my tarriff against my consent/wish, and every single time I tried to deal with customer services (this is over hours across a week as given 7 days notice) they put me in a loop of...
Hi, would really appreciate some advice to solve an internet emergency please! The internet in my office block is down for an unspecified amount of time and I need to get online quickly. I have Smarty SIM and dongle that I used a couple of years ago...
I have very accurate measurement software on my phone and always monitor how much data I use but this time I haven't used much and smarty are telling me I have used nearly all of itI only got the 8 gig pack and have used just over a gig but they are ...
I've already got a Smarty SIM which I use for my WiFi router (data only) I want to switch my phone SIM to Smarty, how do I add a new SIM to my account? Will also want to transfer my number.
Hi I order a SIM card by mistake but o already got it
How do I cancel the monthly sim?
HiI'm new to Smarty and have signed up for the social tariff. I had to cancel my home broadband recently, so need both home broadband and mobile phone services.I have a router that works for streaming Internet content and supports over 20 smart devic...
