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HiI'm new to Smarty and have signed up for the social tariff. I had to cancel my home broadband recently, so need both home broadband and mobile phone services.I have a router that works for streaming Internet content and supports over 20 smart devic...

Fliss by SMARTY Rookie
  • 3 replies
  • 0 kudos

Resolved! Visual Voicemail

Any plans for Visual Voicemail for SMARTY and any other networks that use the 3 network infrastructure?  Voicemail is quite 1990s in that it delivers a text with a just a phone number, so you have to dial voicemail in order to identify who the caller...

Michael_T by SMARTY Teamster
  • 26 replies
  • 17 kudos

Resolved! New user - can't connect to Wifi during transfer period

I'm a new customer, I transferred from EE and activated my SIM 2 days ago.  I'm currently in the transfer period of bringing over my new number due to complete tomorrow 15/04/24. It was working fine last night but as of today my phone is unusable - I...

2644212 by SMARTY Maverick
  • 12 replies
  • 0 kudos

Advantage of data only?

I’m an existing Smarty customer with my phone and looking at getting a second sim for using in a mifi device. Data only sims seem more expensive than a normal one with the same amount of data - any ideas why please?

MMS service and user safety.

I think I would like to request smarty addressing the issue where sending images via MMS is concerned is too small.  300Kbs is not enough when other networks allow 3meg upto 10meg per file.  I use the emergency service on my phone for safety and it a...

Resolved! Plan price increase

Will there be price increases on plans? On previous networks I have took a plan out and say, two years later they start adding price increases, inflation etc. Is this something that can happen with Smarty or is the cost of the plan staying the same n...

Moving my wife from Three to Smarty

Hi, currently have a SMARTY SIM for my daughter and I am looking to move my wife from Three. I noted there is a Winter offer of 15GB for £7 which will be ideal for her. But if I try to do it via a Group it seems I get either 8 GB for £ 6.30 (10% off ...

Happy Black Friday! Check out SMARTY's no-stress offers 🎉

Black Friday is once again upon us! And at SMARTY, we believe in making life simpler, especially during the hustle and bustle of sale season. That's why we're excited to share with the SMARTY community our Black Friday SIM Only deals that are no-non...

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Anny by Team SMARTY
  • 0 replies
  • 0 kudos

Resolved! How do you run two SIMs off the same, original account

I have a spare SIM and would like to run it off my original account simultaneously - i.e. two different devices running off the same account at the same time. The nearest I can see is a Group SIM but that involves activating the second SIM and that i...

Resolved! Calls to other smarty numbers

Hi,  Do you get free smarty to smarty calls? So for example, if my daughter couldn’t afford her payment one month and had no allowances, could she still call me? thanks 

Floating credit

Hi, I'm new here, greetings to all.Have a quick Q for anyone that could help. Ive put £6 into my smarty account,how do i add it towards a payment?  Thanks for your help

Roger82 by SMARTY Rookie
  • 2 replies
  • 0 kudos

Data only Sim vs Voice Sim

I have a 4g mifi device that takes any Sim. I want to use this to connect my tablet to the internet. My question is do I have to get a data only plan Sim or can I get a normal plan used for a phone? Reason for my question is Unlimited data on the nor...