As the price of everything seems to keep going up, we want to keep our new plans as simple and honest as possible. So, if you want to get more SMARTY for your money, check out the latest plans available to you. You can always keep your current pla...
I'm a new customer, I transferred from EE and activated my SIM 2 days ago. I'm currently in the transfer period of bringing over my new number due to complete tomorrow 15/04/24. It was working fine last night but as of today my phone is unusable - I...
I’m an existing Smarty customer with my phone and looking at getting a second sim for using in a mifi device. Data only sims seem more expensive than a normal one with the same amount of data - any ideas why please?
In the vibrant landscape of telecommunications, the potential adoption of eSIM technology by Smarty heralds a new era of convenience, security, and environmental stewardship. This leap forward promises seamless carrier switching, allowing users to e...
I use a SMARTY data only SIM card in a wireless router to give me my home broadband and wifi connection. It all works brilliantly except for one thing: One of my mobile phones is on Three (pay as you go). I have realised that when my laptop, phone, ...
I think I would like to request smarty addressing the issue where sending images via MMS is concerned is too small. 300Kbs is not enough when other networks allow 3meg upto 10meg per file. I use the emergency service on my phone for safety and it a...
Any plans for Visual Voicemail for SMARTY and any other networks that use the 3 network infrastructure? Voicemail is quite 1990s in that it delivers a text with a just a phone number, so you have to dial voicemail in order to identify who the caller...
Will there be price increases on plans? On previous networks I have took a plan out and say, two years later they start adding price increases, inflation etc. Is this something that can happen with Smarty or is the cost of the plan staying the same n...
Hi, currently have a SMARTY SIM for my daughter and I am looking to move my wife from Three. I noted there is a Winter offer of 15GB for £7 which will be ideal for her. But if I try to do it via a Group it seems I get either 8 GB for £ 6.30 (10% off ...
Can I give my account to someone else if I no longer want it?
Black Friday is once again upon us! And at SMARTY, we believe in making life simpler, especially during the hustle and bustle of sale season. That's why we're excited to share with the SMARTY community our Black Friday SIM Only deals that are no-non...
Set up my plan
I have a spare SIM and would like to run it off my original account simultaneously - i.e. two different devices running off the same account at the same time. The nearest I can see is a Group SIM but that involves activating the second SIM and that i...
Hi, Do you get free smarty to smarty calls? So for example, if my daughter couldn’t afford her payment one month and had no allowances, could she still call me? thanks
Hi, I'm new here, greetings to all.Have a quick Q for anyone that could help. Ive put £6 into my smarty account,how do i add it towards a payment? Thanks for your help
Ive been charged twice this month? Why
How do I cancel the monthly sim?
I have a 4g mifi device that takes any Sim. I want to use this to connect my tablet to the internet. My question is do I have to get a data only plan Sim or can I get a normal plan used for a phone? Reason for my question is Unlimited data on the nor...
Hi, I'm moving to new Zealand for 1.5 years and would like to keep my UK Smarty sim for 2FA and also just to have my UK number when I move back. Is there a way to keep my sim and number and potentially jsut top up every few months or send a text? So ...
I only use my sim card for my mobile router when caravaning can I suspend my account when not in use, and restart when in use with no extra costs.
