Community

VoLTE Support using Samsung Galaxy Z Flip 3

I have a Samsung Galaxy Z Flip 3 with the VoLTE option enabled. Do i need to do anything to enable it on Smarty's website or app for my account? The phone is apparently on Smarty's supported list for VoLTE. 

can I prioritise to wifi calling at home?

I live in a poor reception area, 2, 1 or no bars. I have 'wifi calling ' enabled. On 1 or 2 bars I can call but the call gets into difficulty and eventually the line drops out. Can I force my phone/Smaty to prioiritse to always make wifi calls from h...

Wifi Preferred Option

Hi! I have a new Fold 4 and noticed a behaviour around wifi calling. I have enabled wifi calling in the menu - when the mobile signal drops to no bars the wifi calling icon appears. When the signal moves to 1 or 2 bars then it turns off. This is an i...

Samsung A34 5G wifi calling

Just joined Smarty with my Samsung A34 5G dual sim.Wifi calling works with both sims simultaneously and 5G on both simultaneously, one is on EE and the other is Smarty.There does seem to be an issue with Smarty going onto wifi calling, it seems to pr...

Network Service issues - Not good enough.

There has been CONSTANT network issues in my area for over the last month. Checking the Network status checker has just shown; "We're fixing an issue in this area at the moment and aim to have things back up-and-running as soon as possible. We're sor...

Honor Magic4 Lite 5G doesn't support Wifi calling?

Hey!SMARTY support Wifi calling on the 4G variant of the Honor Magic4 Lite but not the 5G variant?Is there a chance Wifi Calling will be added to this device. Plus I barely get 5G out and about, this might be why. I get 5G in my home area, but no whe...

How come the Honor Magic4 Lite 5G doesn't support 4G Calling on SMARTY?

Hi So this device has the capabilites as I have tested this with an EE sim, and VoLTE comes up but on SMARTY it doesn't?The list doesn't even display its compatible, but shows the 4G version is? What's that about? I paid a bit for a device for it to ...

Samsung A35 or A55 on Wi-Fi calling

Hi, has anyone on here got a Samsung A35 or A55? I’m just trying to see if Smarty works on Wi-Fi calling on these models as these are not on the latest Smarty list of compatibile phones. Just trying to find out as thinking about moving from an old iP...

When using wifi in my house

When using WiFi in my house (virgin)  my WiFi is incredibly slow compared to other family users. I’m the only family member with a smarty sim?  Previously using an I phone 11 pro  and now using a new I phone 16 pro and still very slow to the point I’...

Poor network coverage (network status) - new joiner

Hi - I've recently joined Smarty with multiple devices (for myself and family members). I live in the centre of a large city and have always had good phone reception from other providers (PlusNet, GiffGaff, Lebara). However, since joining Smarty I'm ...

Wi-fi calling on Moto G54

This is an update to earlier mid-December postings on wi-fi calling that weren't then visible because of SMARTY problems.I bought a Moto G54 recently wanting it for wi-fi calling. Thinking that as it was a modern phone (only came out last September) ...

Moto G13 will not pick up WiFi Calling

I have a new Moto G13 and have been using SMARTY on various phones for years. I live in a rural area, and WiFi calling is a must. it is updated to Android 14.The phone is set up as per all of the guidance, on here, on Motorola's site and elsewhere on...

Nord2 5G WiFi calling not working.

My wife has the OnePlus Nord2 5G and the WiFi calling won't work on SMARTY even though the phone has the capability.I have the OnePlus 11 5G and WiFi calling works fine.I have been through all the troubleshooting fixes but still no joy.Any ideas for ...

Does smarty support WiFi calling on the honor magic 5 pro

Wi-fi calling suddenly working

I've posted here before about not being able to get wi-fi calling on a Moto G54. Well suddenly I can. Just what I needed to save me from the tedious business of swapping networks. But the Moto G54 is still not on the compatibility list. I'm curious t...

Wifi calling

I have a OnePlus Nord 2t (dual sim). With my Three SIM I can use wi-fi calling. I expected to be able to do the same with my new Smarty SIM, however, it does not work.  If I switch on Airplane mode and switch wi-fi back on the Three SIM can make call...

Connecting with Mac Air

Does anyone know how to cnnect my MacAir to my VoIP phone wirelessly please?

Nokia XR21

Hi, has anyone successfully set up Wi-Fi calling on a Nokia XR21?