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Does smarty support WiFi calling on the honor magic 5 pro

Kevinha_2051955
SMARTY Pioneer
SMARTY Pioneer

‎05-11-2023 09:08 PM - last edited on ‎08-07-2023 12:32 PM by SMARTY Moderator SMARTY Moderator

 
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3 REPLIES 3

MSF
SMARTY Guru
SMARTY Guru

‎05-12-2023 11:06 AM

Hi @Kevinha_2051955 . Here is a list of phones that are supported: https://help.smarty.co.uk/en/articles/4237414-which-devices-are-compatible-with-wifi-calling

However, you may well find that other phones also work, but clearly Smarty are not yet prepared to commit to  it.

shempz
SMARTY Pioneer
SMARTY Pioneer

‎02-05-2024 11:26 AM

I see the Honor Magic5 Pro is now included on the list of compatible phones with Smarty, but when I go to Phone -> Settings there is no option for Wi-fi calling. It also doesn't appear when I go through the Settings -> Mobile Network -> Mobile Data method.

Quite frustrating.

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Chalkychap
SMARTY Trendsetter
SMARTY Trendsetter
In response to shempz

‎02-05-2024 11:50 AM

Have you asked the SMARTY customer service team about this, @shempz? 

The advisors work 8am - 8pm, 7-days a week.
Contact an advisor online using SMARTY web chat at https://smarty.co.uk/contact.