No Mobile Data

[BarrieM_3310392]

Only Wi-Fi connection in Southern Spain. Pretty sure APN setting is as instructed. Calls fine but internet and WhatsApp not working unless via Wi-Fi 

Barrie iPhone 11 4g

[MSF]

@BarrieM_3310392  Have you tried searching through all the available networks to see if any one is stronger?

[BarrieM_3310392]

will try this - reckon basic issue is quality of 4G coverage. My iPhone11 cannot handle 5G. 

[MSF]

@BarrieM_3310392  It may be down to the exact spot where you are. I have certainly roamed in S., Spain with no problems before.

[BarrieM_3310392]

Quite possible, or the available service providers that Smarty can use. Just sat outside a bar - I was offered Movistar, Orange or Vodafone - no internet. My wife, dirtying across from me has perfect Wi-Fi via O2/Telefonica. Coverage maps show strong 5G coverage plus satisfactory 4G 

[MSF]

@BarrieM_3310392  Doesn't Movistar = Telefonica ? Their website suggests so.

[BarrieM_3310392]

Apparently not 😟

[MSF]

@BarrieM_3310392 Telefonica really does own Movistar and have done for years.

[BarrieM_3310392]

Just looking at mobile coverage map of my location (Riviera del Sol, Mijas Costa). My street and approx 400 yards around show no coverage. Down the hil to the main coast road show strong 4/5G coverage. I’m off towards Marbella later this morning - will check if I can gather data then. 

[MSF]

@BarrieM_3310392  Espero que todo vaya mejor!!! I hope all goes better!!!

[BarrieM_3310392]

Thanks for the good wishes but o think I might need a phone with 5G capability. I have a decent Samsung that might work. Back out in an August to play some golf. 

[JP_15928]

How many bars are you getting? (phone bars, not real bars 😅)

[BarrieM_3310392]

Currently, at home (Spanish) I have 4 bars - connected to Movistar. 

[BarrieM_3310392]

dirtying = sitting 😂😂