New member

[KerryHi_3308619]

Can anyone tell me why as a new member I’m suddenly not able to send msgs in a group chat that was able to before.

[MSF]

@KerryHi_3308619 I'm wondering if you have ported in your number from the old network but your phone is still remembering the initial number allocated to the sim.

A Network Reset usually resolves this.

[KerryHi_3308619]

Yes looks that way. The number that was allocated before my old number transferred is what’s now on my phone. 

[MSF]

@KerryHi_3308619  This is a fairly common problem and the Network Reset usually cures it.