Not so long ago, got an SMS from SMARTY about 'planned network improvements' at my postcode. Remembering this today, thought I'd check my location's network status, which was reported as:There is, at times, heavy usage in this local area. As a result...
Gave my PAC to SMARTY before 4pm last Friday (28th July). Online dashboard said number would be transferred on Tuesday (1st August) - when I queried this with the web chat team, told number transfer would be completed on Monday (31st July).I had expe...
Strange SMARTY have decided to do this in the middle of the day (here in the UK). Wondering if there is a serious security flaw in the SMARTY website for online account self-service?
Hello,The online SMARTY blog (https://smarty.co.uk/blog/3g-switch-off/) about 3G switch off begins:All you need to know about the 3G switch off As part of our mission to give you the best possible network experience, 3G coverage on SMARTY will begin ...
Hello,
I've got the SMARTY app for iOS, and I'm wondering if anyone else has this problem?
In the app, when I goto "History" and use the Looking for your "Out of plan" usage? option, it doesn't seem to work - none are shown.Using the SMARTY online da...
Community members don't have access to detailed reports about current network status, @YVDM. We can only check status at https://smarty.co.uk/network-status-checker.You can report issues to SMARTY via their online web chat (https://smarty.co.uk/conta...
Are you in the Midlands area where SMARTY Mobile have turned-off their 3G network, @peterha_1958309? Without a 4G capable handset with VoLTE support, calls and texts won't work in this area.
If the plan on the SMARTY SIM in your at home 4G router has an unlimited data allowance, perhaps SMARTY have determined you're using the device as a long-term alternative to a fixed (landline) broadband connection.Unfortunately @JamieSu_2072475, the ...
Okay @RobinTa_2042302, might be a network issue, which is affecting your account.Perhaps ask SMARTY Mobile about this issue - the forum member can't look any customer accounts.Talk online to SMARTY support from https://smarty.co.uk/contact - their ad...