Hi,I'm sorry this has been your SMARTY experience. Can you please speak with our webchat team who can look into this for you. https://smarty.co.uk/contact.Thank you.
Hey,
The APN on your daughters phone is already showing as mob.asm.net which is the correcting setting for Roaming with SMARTY . You can see this on step number 7!
- Natalie
Hi Hectree,
If you've got a voicemail, you'll get a text to let you know. Call 123 from your SMARTY SIM or +447782333123 from another device to access your mailbox. - Natalie