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Network issue on 1st of each month

DamianJ_3078406
SMARTY Pioneer
SMARTY Pioneer

It seems like I don't have network on the 1st of each month... Everytime my plan move to another month, the data doesn't work for a day. No run out of data and have good signal. Any explanation as this is very annoying. 

2 REPLIES 2

Rebekah_150
SMARTY Moderator SMARTY Moderator
SMARTY Moderator

Hi  DamianJ_3078406,

We would need to access your account to investigate this further, I recommend contacting our customer care team https://smarty.co.uk/contact available daily from 8am – 8pm.

MSF
SMARTY Guru
SMARTY Guru

@DamianJ_3078406  What do Smarty Support say?