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christo_1729580's avatar
christo_1729580
SMARTY Rookie
29-05-2026

New sim transferred to existing group plan - stuck in limbo!

A new sim - phone number 44 7848579626 was ordered and transferred to an existing Smarty group plan - at first was showing as pending. Now the new sim has not completed activation and is not showing on existing group

1 Reply

  • MSF's avatar
    MSF
    SMARTY Guru
    29-05-2026

    @christo_1729580​ For your own security, please do not put ANY personal information in these forum pages.

    The only people who can check the account are Smarty Support via web chat.