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No service whenever I'm not on WiFi
No service whenever I'm not on WiFi around Cheshire and Staffordshire. First experienced this fault On Monday. I switched to eSim to eliminate hardware problems with my physical sim. Connectivity returned for a couple of days but today Friday, I'm finding once again thay every time I leave WiFi I have no service. Rep56Views0likes2CommentsBug In Android Smarty App
When I use the SMARTY app and navigate to the calls section, the app asks for access to my contacts in order to "Display Contact Names" instead of numbers ,however, no contacts are displayed. Instead, the app substitutes the leading zero of the number with my country code, 44.19Views0likes0CommentsApple Watch (Smart Wearables) eSim Capability
Now that Smarty / Three have been acquired by Vodafone (for almost a year now), isn't it about time the eSim LTE / LTE-A / 5G NR cellular capability for the Apple Watch platform (and other manufacturers' wearables) was rolled out? Cellular has been available on Apple Watches for the Series 3 in 2017 - that's SIX years! NumberShare / NumberSync are the real-world practical benefits your user community want from a merger / takeover, not simply the economies of scale and additional revenue streams Vodafone will benefit from!27Views0likes1CommentNetwork shows good in area but can not connect by device.
It has been more than a year with smarty It seems the network has been inturrepted between ISP to my end. When I connect device like laptop my device says no Internet connection while I checked Internet in my area which shows " yes - excellent service" indoor and out door but before that the light of internet signal starts red light blink of Internet signals as soon as i connects on the router and keeps showing red light for minutes then show green light even then I try to connect Internet says no Internet connection. It looks my connection has been cyber attack. If I do not solve the issue I have to escalate this to cyber crime agency and ofcom because I do not find any contact number to register my issue to solve it or any forum in smarty app or Smarty app, in wireless Internet it is the responsibility of the ISP to provide an uninterrupted Internet service to the customer end.Problem processing payment
I have auto-renew turned on, so I was surprised this morning when I got an email stating that my service had been suspended because "your last payment didn't go through". So I head to the dashboard, and notice that auto-renew is off (it shouldn't be). I select my saved card ( a Barclays' credit card ) and press pay. It comes up with the verification window, so I go to my bank and I authorise the payment , and underneath in a small red box it says there was problem processing my payment. Why? I authorised it on the barclays app, there's planty of available credit on the card to pay £5.25 for my bill. Yet SMARTY says the payment failed. Again, why ? You can't ever speak to anyone at SMARTY about these things. But it's concerning that a phone that I rely on could be cut off because of some issue with you being unable to take payments from my card. I have called my bank, and they agreed that I have authorised the payment today to SMARTY, but they see absolutely ZERO record of SMARTY even attempting to take a payment automatically before I made the manual transaction to renew. This isn't the first time this is happening either. How can this be resolved?Solved2.3KViews0likes2CommentsStop app logging out add fingerprint login
I like the app but can we set it to stop logging out every so often as it's very annoying when you log in for the first time or change your phone and re download the app to that phone it asks you if you trust this device Also can we look at adding fingerprint login29Views1like0CommentsCannot make a new Google account
So i'm trying to make a new Google account, but cannot proceed as i get stuck at the verification process. As in i can't send the text that is linked with the QR code from my phone. I'm guessing this is a network problem, as i can't enter TV competitions either with those short text codes they use. Is there a solution to this or no, if not then i will have to change networks and leave Smarty. Thanks73Views0likes5Comments