Forum Discussion
No service whenever I'm not on WiFi
No service whenever I'm not on WiFi around Cheshire and Staffordshire. First experienced this fault On Monday. I switched to eSim to eliminate hardware problems with my physical sim. Connectivity returned for a couple of days but today Friday, I'm finding once again thay every time I leave WiFi I have no service.
Rep
2 Replies
Firstly, have you checked here to see if there are any known problems in your area
https://smarty.co.uk/network-status-checker
Secondly, it might be worth changing your network settings to "manual" and trying to connect to a forbidden network. It will obviously fail, but when you switch back to automatic it should cause the network to refresh the SIM security data and reconnect.
Lastly, is your handset firmware up to date?
Hope this helps
Stephen_1030190 Sorry to state the obvious but......have you got mobile data turned on in Settings?
